CIB - Benefit Payment Operations Associate
JPMorgan Chase - Dallas, TX

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Job Description

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

As an Associate in Benefit Payment or SEI Operations you will be responsible for leading a team focused on transaction processing, daily cash settlement, reconciliation, and ensuring operational controls are maintained.

Responsibilities include:
Manage a team of specialists and oversee the process associated with the core operational functions

Manage complex operational and cash issues.

Lead and motivate cross-functional teams and interact with all levels

Be flexible, follow tight deadlines, organize and prioritize work

Provide Senior Management Updates, as well as necessary escalations

Ownership of Process management and controls associated with core operational functions. This includes regular management review of MIS for aging, number and dollar outstanding, as well as, identification of CSA issues, SSAE16 certification, and other audit requirements.

Developing headcount and expense plans and executing on them

Communication and relationship building with client service, product, technology, financial, senior CIB operations management on issues and strategies

Staff development and people management for a direct team which consists of exempt and non-exempt staff


Bachelor's degree (preferable concentration in Finance, Economics or Business Management)

Minimum 5 years in management role with strong team building skills

ERISA, pension, payroll tax and Accounting Principles a plus

2+ years customer service skills

Minimum 3 years experience in Financial Industry

Excellent analytical, organizational and leadership skills

Attention to detail

Must be a team player with the ability to network with co-workers

Ability to multi-task, work in tight time frames

Display excellent organizational skills and ability to be proactive

Demonstrate a flexible approach

To be able to work efficiently as an individual in addition to contributing positively to a strong team environment and team goals

Possess excellent written and oral communication skills

Proficient in Microsoft software applications

JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V


Securities Operations

Primary Location

US-TX-Dallas-JPMIP One / 01538


Treasury & Securities Services



Job Type



Day Job

Employee Status


Corporate Brand

J.P. Morgan

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