COMPUTER TECHNICIAN - Help Desk - Part-time(8:00AM - 12:00PM)
The Florida Bar - Tallahassee, FL

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COMPUTER TECHNICIAN
    (Help Desk -- 8:00 a.m. - 12:00 p.m.)About Us:
    • The Florida Bar, with more than 90,000 members, is the statewide professional and regulatory organization for lawyers.

    Job Title:
    • Computer Technician -- Help Desk (part-time position - 8:00 a.m. - 12:00 p.m., Mon-Fri)

    Job Summary:
    • Provides Help Desk support to The Florida Bar (TFB) staff.

    Job Description:
    The Help Desk Computer Technician assists in the setup and support of all Bar network and related equipment including:
    • Internet / Intranet / Extranet Communications,
    • WAN,
    • LANs,
    • Servers,
    • PCs,
    • Printers,
    • Scanners, and
    • Associated Software
    Operates the IT Help Desk; answers calls/emails from Bar staff, members and the public concerning technology issues.

    Starting Salary:
    • Minimum: $11.70 per hour

    Benefits:
    • Excellent benefit package for part-time employees

    KEY WORDS:

    -- Computer
    -- Information Technology
    -- IT
    -- Help Desk

    COMPUTER TECHNICIAN
    (Help Desk -- 8:00 a.m. - 12:00 p.m.)

    Knowledge / Skills / Abilities:

    Knowledge of:
    • Basic LAN/WAN networking
    • PC hardware troubleshooting

    Skilled in:
    • PC and printer troubleshooting and repair
    • Microsoft Office
    • Window Operating System
    • Microsoft Office
    • Email
    • Web browsing
    Ability to:
    • Communicate effectively and professionally, both verbally and in writing with staff and the public
    • Accurately track and document help desk calls
    • Track and report time
    • Interpret policies and procedures
    • Work in a team enviornment

    Required Minimum Education & Work Experience:
    • High School Diploma (or its equivalency)

    REQUIRED MINIMUM PROFESSIONAL WORK EXPERIENCE:
    • One (1) or more years of experience with one or more of the following: Window; familiarity with Windows applications and Windows utilities. Previous customer service experience.

    ADDITIONAL INFORMATION:
    • Desktop Service Technician Certification (DSTC) preferred (proof of certification required at interview)
    Please indicate which shift you are applying to on your application.

    Please attach resume as a .pdf or Word document

    ***The Florida Bar is an Equal Opportunity Employer***

    KEY WORDS:

    -- Computer
    -- Information Technology
    -- IT
    -- Help Desk

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