CPS Investigator II
The position, under the direction of a child placement supervisor, performs advanced social work related to protective services, intake, child abuse or neglect, investigation, foster care and adoptions. Work involves making determinations of appropriate actions necessary to resolve family emotional and/or physical stress situations which cause child abuse or neglect. The position interacts routinely with Texas Department of Family and Protective Services staff, clients, representatives from various organizations, and the general public.
Applicants can view an online video about Child Protective Services workers and clients by pasting the following address in the Web browser: http://www.dfps.state.tx.us/ComeWorkForUs/cps_video.asp
For a realistic job preview for this position and about the agency, please click
You will also have access to a self assessment that will help you determine if this type of work is something that is a good fit for you.
Essential Job Functions:
Knowledge Skills Abilities:
- . Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information form other sources.
- . Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
- Enters contact, documentation information and narratives into the Information Managment Protecting Adults and Children System system within required agency time frames.
- Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
- Attends and participates in training/meetings/staffings.
- Performs other duties as assigned and required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
Registration or Licensure Requirements:
- Knowledge of child development.
- Knowledge of family dynamics.
- Knowledge of Child Protective Services policy and procedures.
- Skill in establishing and maintaining effective working relationships.
- Skill in effective verbal and written communication.
- Ability to operate a personal computer.
- Ability to handle multiple tasks and meet deadlines.
- Ability to work with other professionals in the community.
Applicants for positions which require, as part of the essential functions of the job, driving a motor vehicle, must have a reliable motor vehicle, an acceptable driving record for the past five years, and a current, valid Texas drivers license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license.
Initial Selection Criteria:
- Child Protective Services Specialist II: Graduation from an accredited four-year college or university.
- Child Protective Services Specialist III: Employed as a Child Protective Specialist for 18 months AND have received Child Protective Specialist Certification OR currently employed as a Child Protective Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services.
- Child Protective Services Specialist IV: Three and one half years cumulative Child Protective Specialist experience AND currently employed as a Child Protective Specialist III AND have received Child Protective Specialist Advanced Specialist Certification OR currently employed as a Child Protective Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services.
This position may be filled at any level from a CPS Investigator Specialist II to CPS Investigator Specialist IV. The starting salary range is $2,644.08 to $2,970.91 per month and will be based on the qualifications of the selected applicant. Factors such as education and experience may be considered when establishing the starting salary. The starting salary for former agency employees and employees transferring directly from other Texas state agencies may exceed the range above; however, the starting salary for this position may not exceed $4,604.83 if filled at the highest classification.
Applicants for this position who are screened and selected for further consideration are required to complete an on-line assessment as part of the hiring process. Applicants must complete the on-line assessment with a Highly Recommended or Recommended result to be eligible to progress through the process and may receive an interview. If the applicant receives a Not Recommended result, the applicant will not be selected for an interview. The applicant must wait 6 months to re-take the assessment test. The applicant will receive an e-mail providing instructions on how to proceed. The subject of the email is State of Texas DFPS Pre-Employment Test. The assessment is web based and may be completed from any computer with internet access. Please refer to the systems requirements page for more information: http://starktalent.com. It is confidential and takes approximately 2 hours to complete. The user will receive a password known as "token" that will allow him/her to complete the assessment during multiple sessions. Please note the password will expire after five days and candidates with incomplete assessments will not be able to move forward in the process.
Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position with a start date on or after December 1, 2010, will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an identified investigative position to continue to receive this additional pay.
Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.
This position may be filled within a mobile unit.
The selected new hire for this position may qualify for a one time recruitment bonus once all eligibility criteria are met.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the AccessHR service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.