CSG Account Manager - Ontario
Cannondale - Remote

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The CSG Account Manager- Ontario is responsible for developing and maintaining customer base through effective outside sales & service in the Ontario territory. The successful candidate will be required to sell to a select territory of dealers, providing excellent customer service and exhibiting finely tuned sales skills as well as travel to new and existing accounts on a regular basis, visiting each dealer and potential dealer every four weeks.

Additional Responsibilities:
  • Track dealer visits with daily call report and send report to Manager(s) as appropriate and requested.
  • Identify new business opportunities and make contacts with prospective customers.
  • Assist dealers with inventory analysis and make suggestions for improving inventory.
  • Note competitor’s products and price points. Communicate competition information to internal Product Development and Executives appropriately.
  • Distribute POP to dealers as necessary.
  • Spend time with dealers’ sales people, training them on product and sales techniques as appropriate.
  • Maintain relationships with existing customers through effective customer service.
  • Help to oversee the development of and conduct sales and product presentations.
  • Work with product managers in creating a product that will meet customers’ approval.
  • Promote each new product line for each year.
  • Maintain regular contact with inside Dealer Service representative, and work together to resolve dealer issues and improve sales and service techniques.
  • Attend local cycling events.
  • Notify Manager(s) of over/under performance according to forecast.
  • Assist with the annual marketing and sales plan development.
  • Assist in product packaging development and pricing strategies as needed.
  • Recommend and implement new sales strategies.
  • Assist with logistics and distribution to ensure optimal delivery for customers.
  • Follow internal controls and company policies set by company and job function.
  • Contribute to the success of company by leading or assisting with other projects and tasks as assigned.
  • Must be able to move bicycles around store displays, must be able to demonstrate bicycle use.
  • Must be able to travel via automobile to visit customers.
  • Responsible for collections and daily inventory maintenance of all outside accounts while working closely with CSG credit team.

Essential Qualifications
  • Bachelor’s degree with experience in the bicycle/sporting goods industry or an equivalent combination of education and experience.
  • Mastery knowledge of bicycle parts and assembly required.
  • Superior customer service and sales skills required.
  • Must be a team player and willing to assist in other areas such as logistics and inside service.
  • Must be able to use MS Word, Excel and Outlook.
  • Must be willing to travel on a daily basis.
  • Must be able to organize and prioritize multiple projects and deadlines.
  • Valid drivers’ license required.
  • Operable and reliable personal vehicle required.
  • Must have excellent written and verbal communication skills.

Beneficial Qualifications
  • Prior IBD sales experience beneficial.
  • SAP knowledge beneficial.
  • Independent dealership management experience beneficial.
  • Successful cold calling experience.

About this company
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