a la mode, inc. - Oklahoma City, OK

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a la mode, inc. is looking for smart, customer-focused individuals to support the nearly 100,000 real estate professionals that use our desktop and web-based applications.

We’re more than just a “call center”. a la mode is a well established software company that’s been meeting the needs of Appraisers, Inspectors, Mortgage Brokers, and Realtors® for over 25 years. We do it all, right here in Oklahoma City: Marketing, Sales, Software Development, Systems Support, Quality Assurance, and of course, Customer Support. In every area of the company, you'll find people that began their a la mode career in Customer Support. That's what makes this more than other “call center” jobs.

Customer Support reps provide telephone and e-mail help to answer our customer’s software questions or send them in the right direction. Bring your friendly, helpful attitude and we’ll give you all the training along the way.

This position requires: Strong Windows-based computer skills Strong understanding of Internet and networking technologies Strong customer service and communication skills Strong troubleshooting skills Ability to think outside the box to resolve issues

Successful candidates will:
  • Enjoy helping people and solving problems
  • Enjoy working in a fast-paced environment
  • Have the ability to multi-task
We love our people and it shows. We provide first-class, top-tier benefits and an environment like no other. Benefits include company provided health, dental, vision and life insurance. We offer a generous, fully vested 401(k) plan with company matched contributions. Of course, another great benefit you’ll enjoy every day is our café with fountain drinks, gourmet coffee, salads, sandwiches, snacks, and other food – all provided at no expense to you!

We are currently hiring for all positio n s with a focus on staffing up our night and weekend positions.

To apply for this position visit our website at . EOE

Salary/Wage: $11.00 - 13.00 (shift differential for nights and week shifts)

Status: Full-time

Shift: Days, Nights and Weekends