Call Center Inbound- PT
Greensheet - Houston, TX

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Introduction

The Greensheet is growing and we are looking for talented professionals to join our team and grow with us . We are seeking exceptional specialists in a variety of disciplines. Let us know if you are looking for a stable, legacy brand from which to take your career to the next level.

Summary:
  • Takes inbound calls to sell classified advertising space for all Greensheet editions.

Essential Duties and Responsibilities include the following:
  • Takes inbound calls from businesses and individuals wanting to place line ads in Greensheet.
  • Upsells inbound classified advertising customers to increase revenue.
  • Collects pertinent information concerning prospects’ past and current advertising for use in sales.
  • Prepares and calculates advertising rates for customers
  • Enters data into computer system.
  • Proofs all classified ads for grammatical and guideline adherence.

Other duties and responsibilities
  • Prepares various sales reports as requested.
  • Works with a team to achieve both individual and team goals.
  • Any other duties or responsibilities as assigned by management.

Qualifications:
  • Minimum of High School Diploma or GED required.
  • Minimum of one year of inbound call center experience.
  • Minimum of one year of inbound call center experience such as telemarketing or credit/collection.
  • Demonstrated ability to speak clearly over the phone.
  • Ability to add, subtract, multiply and divide.
  • Must pass spelling test.
  • Must be able to type 30 wpm and pass typing test.
  • Proficiency in Microsoft Outlook.

Physical Demands:
  • Regular office environment. Must be able to sit for extended periods of time

Evaluation Criteria:
  • Must maintain a phone adherence of 90%.
  • Must maintain a phone evaluation average of 80%.
About Douglass Media Group:

Douglass Media Group is headquartered in what Forbes Magazine has proclaimed to be America’s Coolest City: Houston, Texas. Outside of being a great place to work, Houston possesses a unique, eclectic flare unlike any other major city. Rich cultural influences and a low cost of living are just a few reasons why more and more people are calling “The Bayou City” home.

We are proud to be an Equal Opportunity Employer - M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal backgrounds checks.

Greensheet - 12 months ago - save job
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