Call Center Representative
Dean’s Professional Services – Smith & Dean Inc. - Houston, TX

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Bilingual is a MUST

Call Center Representative Job Duties:
  • Determines requirements by working with customers.

  • Answers inquiries by clarifying desired information; researching, locating, and providing information.

  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

  • Answering calls from patients to take meal orders throughout the day

  • Maintains call center database by entering information.

  • Close attention to detail

Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Dean’s Professional Services – Smith & Dean Inc. - 19 months ago - save job - block
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