Call Center Sales Representative - Akron, OH
InfoCision - Akron, OH

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Call Center Sales Representative - Inbound Calls - B2C Do you enjoy talking with people and making a difference in their lives? Do you LOVE your cell phone? Then being a Call Center Sales Representative with InfoCision is where you should be! No matter which client you may represent, you can rest assured that you are working for the highest quality call center company in the world!

As part of our Telecommunications Call Center, you will help existing wireless customers find the right plan for their needs, get the latest phones, and save money on their bills while working in a fun and fast paced environment. You will be extensively trained to learn the ins and outs of the phones and the plans. You will be rewarded for helping our customers with a weekly bonus opportunity. Responsibilities: Conduct inbound sales/customer service calls; percentage varies depending on client needs and call volume Use state of the art technology to complete data entry and clerical functions in multiple Windows applications including customer order information, billing system, and/or our credit check system Relax, enjoy and feel confident on your calls while using our specialized online Scripting and call flow information to provide top level customer service Achieve new learning, quality, and career heights with help from our dedicated training and mentoring team members Job Requirements: High school diploma or general education degree (GED) is required, Some College is Preferred Pass a Criminal Background Check Basic computer skills are required; proficiency navigating between multiple windows is desirable At least 6 months of employment is desired; any experience in sales, call center, telemarketing, and/or customer service is helpful Good written and verbal communication skills required Strong people skills; friendly, listens well, articulate, self-assured, and professional Patient, empathetic, team oriented, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity Has the ability to work a specified flexible work schedule including working one weekend day We welcome candidates from any background including experience in previous roles such as: Account Manager, Business Development Manager, Customer Service Agent, Customer Service Representative, Inside Sales, Outside Sales, Inbound Sales, Retail Sales, Retail Management, Cashier, Teller, Banking Representative, Collector, Collections Representative, Billing, Medical Biller, Team Leader, Store Manager, Receptionists, Administrators or Support Personnel.

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About this company
165 reviews
What We Do InfoCision is the highest quality call center company in the world. For 30 years, InfoCision has been a leader in the call...