Interviews applicants and/or recipients of services and public assistance programs through office/home visits; interviews family members, employers, medical providers, care providers, and other individuals to gather relevant information.
Determines eligibility for local/federal programs; notifies applicants of service eligibility and determination; determines appropriate level of benefits and client payments; delivers/implements benefits; processes eligibility renewals.
Maintains an ongoing caseload of eligible recipients; makes adjustments to benefits as appropriate; monitors cases and service delivery; performs follow-up as needed; provides individual or group counseling to motivate and support clients.
Assesses applicant's need for Child Care Services, handles benefit input to system, follows policy and assists with developing the applicant's service plan.
Assesses educational, family, job skill and functional levels of service recipients through home visits; assesses strengths and
Develops, implements and monitors service plans for recipients; monitors achievement of goals, timeframes, services to be provided, program components assigned, tasks to be accomplished and benefits/assistance to be provided.
Liaises with non-profit organizations in the community to have as Community Work Experience Program sites; refers clients to CWEP site and maintains attendance logs; assists clients in developing resumes, registering for Virginia Employment Commission, learning computer software, setting up appointments with various agencies and purchasing clothes/items necessary for employment and retaining employment.
Monitors case reports; maintains records of verifications, obtains proof and updates information; enters data into computer;completes required forms.
Receives, prepares or completes various forms, reports, correspondence, logs, case records, case notes, evaluation sheets, notices, or other documents.
Works with churches, volunteers and others to set up ongoing support network for clients/families.
Assists in developing, preparing and reporting on grant proposals for additional service funding; assists in implementing and monitoring awarded grants.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of data and makes corrections.
Performs related tasks as required.
Any combination of education and public assistance program experience equivalent to graduation from an accredited college or university with major course work in Social Work or related field and some experience administering public health programs or in Human Services field.
Must have prior experience working directly with the public in an office environment.
Ability to communicate effectively, orally and in writing.
Ability to schedule and manage own workload.
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects; work requires stooping, kneeling, crouching, reaching, standing, walking, fingering, grasping and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions.
Valid Commonwealth of Virginia driver's license
Serves at the county disaster shelters; assists in coordinating shelter operations during emergency situations.