Casualty Claims Specialist - Richardson, TX
Liberty Mutual - Richardson, TX

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Advance your career at Liberty Mutual Insurance - A Fortune 100 Company! Are you looking for an opportunity to join a claims team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available. As a Casualty Claims Specialist, you will help people resolve problems and live safer more secure lives. You will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting the assets of the company. We offer variety in your position - in the people you interact with and the cases you handle. This position concentrates on general liability and auto liability with an opportunity to handle litigated cases. In addition to a wide range of benefits, as an employee, your insurance education and training are paid by Liberty Mutual Insurance.
        Responsibilities: Reviews and administratively sets-up claims in software tracking system and writes or revises the brief description of loss to ensure that it accurately reflects the actual circumstances. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages. Determines and documents, during the investigation process, the potential for subrogation and refers claims to the subrogation group as appropriate. Evaluates claims for potential fraud and makes referrals to the Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure that potential hazards are clearly documented. Performs other duties as assigned. BS/BA degree or equivalent work experience. Completion of formal training program or two years related experience required. Knowledge of contract language, including regulatory and policy differences, legal liability, general insurance policy coverage and State Tort law. Working knowledge of claims investigation techniques, medical and legal aspects of claims. Strong negotiation and analytical skills. Effective communication skills to explain the facts and logic used to arrive at decisions in a way that the customer understands. Written skills to compose clear, succinct descriptions when posting files and drafting correspondence. Capacity to multi-task in a structured work environment. Licensing required in some states. Benefits: Career advancement through our promote from within philosophy Outstanding benefits including 401K (company match) and company paid pension plan We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Accidental death and dismemberment insurance

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        Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we are there...