Provides assistance to Ophthalmologists, Optometrists and nursing staff with direct and indirect patient care, ensuring smooth work and patient flow within the department.
ESSENTIAL DUTIES & RESPONSIBILITIES
ADMINISTRATIVE & CLERICAL:
• Assists in scheduling of appointments, tests, treatments and/or surgeries. Is familiar with insurance benefits.
• Screens telephone calls for appointment priority and/or referral to nurse or physician.
• Orders and maintains department practice inventory.
• Provides general information on departmental policies and procedures.
• Maintains patient record and other information.
• Attends required meetings and participates in professional development.
• Escorts patients from reception area to exam room and prepares them for exam and/or treatment.
• Accurately and efficiently takes patient histories (ocular, medical and family) and vital signs (as applicable).
• Performs a variety of ocular testing and visual assessment skills (see skills list).
• Instillation of ocular medications under direct supervision of a physician.
• Patient instruction concerning medication, testing, surgical procedures and documentation thereof in the medical record.
• Application of ocular dressings as applicable.
• Assists physicians/providers in preparing for minor surgical procedures in office.
• Records glass and/or contact lens prescriptions.
• Assists in coordination of patient care services with other clinic departments.
• Assists in the development, revision and/or updating of department policy and procedure/standards of care or practice.
• Implements safe, therapeutic and cost-effective patient care.
• Incorporates the philosophy and objective of The Everett Clinic into patient care by maintaining an awareness of mission, policies and procedures.
• Demonstrates ability to perform self evaluation, taking responsibility for own professional growth and development.
• Actively participates in clinic and departmental quality improvement programs.
Knowledge, Skills & Abilities: Training and competence in refracting, tonometry and basic vision screening. Current training and certification as an ophthalmic assistant by JACHPO. Clinical experience in a physician’s practice preferred. Demonstrated ability to communicate and maintain effective relationships with medical staff, patients, peers and other departments. Familiar with general ocular disease and trauma conditions. Knowledge and ability to apply current theories, techniques and practice. Knowledge of medical terminology and general eye anatomy. Evidence of continuing education in specialty field.
Education: High School Diploma and completion of an approved training program.
Experience: At least one year experience in an ophthalmology practice. Prefer retinal experience; experience in OCT, Bscan, fundus camera.
Certificate/License: Certification by the Joint Commission of Allied Health Personnel in Ophthalmology (JCAHPO) as a Certified Ophthalmic Assistant.
Basic Life Support.
Work Schedule: Monday, Tuesday, Thursday and Friday 7:45am - 5:00pm