Change Specialist -
The Los Angeles Post - Denver, CO

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Job Description

Change Specialist

Location: Denver, CO

Duties:
Support or drive deliverables in the following change management areas:
Assist in survey design; Set up and issue surveys; Analyze results and create reports for stakeholders
Communication Support
Write communication pieces for projects; Maintain complex project distribution lists; Issue communications to stakeholders Support Stakeholder engagement; stakeholder analysis; arrange meetings and take minutes; follow-up calls, etc; Manage multiple documents and starpoint sites Assist in collecting and measuring adoption via metrics Develop trusted relationships with key project and Village teammates Schedule, organize, and/or coordinate meetings, events, training sessions Prepare or assist with the preparation of presentations and reports; gather and analyze information as directed Support project tracking for the change management and communication work streams Handle special projects and/or department specific assignments on an as-needed and sometimes urgent basis Attend team meetings, phone conferences, and training as needed know, understand, and follow teammate guidelines, employment policies, and department or company procedures Ability to travel (approximately 15%)

Skills

Ability to work well with cross-functional groups Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of company Demonstrated ability to prioritize multiple, possibly conflicting priorities and projects with flexibility; ability to adapt to a changing work environment and responsibilities Ability to take initiative while seeking guidance as appropriate from Executive Professional conduct, attitude, and appearance Demonstrated time management skills and ability to handle multiple priorities with shifting time frames, and meet deadlines; self-starter with high degree of initiative, urgency, and follow through Ability to maintain absolute confidentiality concerning information accessed Sound judgment, troubleshooting, and problem resolution skills Demonstrated sound judgment in administrative and procedural decisions within scope of established parameters Demonstrated ability to research information, gather data, analyze data, compile statistical information, and prepare reports Demonstrated strengths in organizational, attention-to-detail, analytical, reasoning, critical thinking, and problem solving skills Demonstrated commitment to exceptional customer service; ability to handle busy phones in a professional and courteous manner with all levels of the organization Demonstrated ability to work independently as well as a member of a team and to foster a positive work environment
Education
Bachelor's degree or equivalent years of work experience Expert computer proficiency and Microsoft Office skills including Word, PowerPoint, Excel, and Outlook Familiarity with change management/communication elements of IT project implementation

Qualifications

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Additional Information

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