Checker - Part Time
Hy-Vee - West Des Moines, IA

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PRIMARY RESPONSIBILITIES:
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they’re looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Operates cash register accurately and scans product, (where applicable).
  • Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
  • Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
  • Answers customer questions and concerns and follows-up with appropriate personnel.
  • Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
  • Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
  • Required to know value, look-up numbers, department numbers, and features of items for which money is received.
  • Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
  • Perceives immediate surroundings for customer needs and problems for store safety and security.
  • Communicates clearly and distinctly on the intercom or telephone system.
  • Reviews weekly store ad to note price changes and sale items.
  • Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
  • Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).
  • May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

  • SECONDARY RESPONSIBILITIES:
    • Assists store management as required (i.e., store displays, decorations for special promotion/events).
    • Knows code dates on perishable items and can explain to customers.
    • Changes register tape and ribbons as necessary.
    • Assists in other areas of store as needed.
    • Performs other job related duties and special projects as required

    SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
    • Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
    • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
    • Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
    • Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)
    • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision.
    • Must be able to perform the following physical activities: *Balancing, *stooping, *kneeling, *crouching, reaching, *standing, *walking, *pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions (These can be accommodated for solely stocker or checker duties.) *These can be accommodated for a checker. These can be accommodated for a stocker.

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    About this company
    265 reviews
    Give Hy-Vee a high five for being one of the largest privately owned US supermarket chains, despite serving some modestly sized towns in the...