Chief of Student Support Services-Exempt RB 12-129
Buffalo Public Schools - Buffalo, NY

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The Superintendent of Schools, Pamela C. Brown, Ed.D., is interested in receiving applications

from qualified candidates for the position of:

Candidates interested in applying must complete an online application on the district web site at:

Candidates must have a Master's degree, and a New York State School District Administrator (SDA),
or School District Leader (SDL) certificate by the time of appointment. Candidates must have a
minimum of eight (8) years at the supervisory/administrative level in addition to familiarity with student
support models. Candidates with prior administrative experience in an urban school district with a large
racially and economically diverse population are preferred.

Buffalo Public Schools (BPS) has begun a period of change that seeks to transform the district and
its schools. With the appointment of Superintendent Pamela Brown and a significant level of local,
state, and federal attention and investment, Buffalo has an incredible opportunity to ensure that all
of its students graduate prepared to succeed in college or a well-paying career.
Currently, BPS has 58 schools serving approximately 34,000 students, of whom 79% qualify for free
or reduced price lunch and 77% are students of color. Of the 58 schools in the district, 28 have
been given “priority” status by the state and 16 more have been given “focus” status. Within the
district, a sizable number of students do not meet state standards, and only about half of those
who attend high school graduate with a diploma. Superintendent Brown is building a talented and
committed leadership team to partner with her in moving BPS towards the ambitious goal of preparing
all students for success.

The Chief of Student Support Services will be responsible for championing academic and non-academic
supports for all students at Buffalo Public Schools, ensuring that all children receive the guidance and
help needed to graduate from high school prepared for college or a high-paying career. The position
also supervises the district's student placement program, which seeks to promote choices for students
and families, and will take primary responsibility for increasing the district's attendance rate and
decreasing suspension rates. With a collaborative, entrepreneurial style, the Chief of Student Services
will provide leadership and oversight to ensure that the district's services and programs—along with
community resources—are leveraged effectively to complement the core instruction delivered by schools.

The Chief of Student Support Services will report to the Deputy Superintendent and will manage
a team of professionals in the areas of youth services (summer and out of school), 504 services,
attendance, social and emotional health, social work, homelessness, guidance counseling, family
and community relations, and student placement.

Specifically, the Chief of Student Supports will be responsible for the following:
Student Excellence
Provide leadership in the development and review of policies, systems, and procedures to provide effective and coordinated delivery of support services to all students.
Ensure the design, development and growth of a standards-based and performance-driven Office to include collection, analysis and monitoring of multiple databases as they pertain to the efficient placement of students, promotion of student attendance, reduction of student suspensions and delivery of student services.
Strategically and periodically evaluate district services and programs for students; identify opportunities for greater effectiveness, efficiency and cost savings.
Systematize and streamline student placement and attendance procedures, including through technology integration.
Lead and manage the administration and coordination of all efforts to track and promote student attendance.
Lead and manage the implementation of the district's student placement policy.
Oversee the administration of all functions and matters associated with school and district services for students, including collaboration with city departments, community agencies, and business partners to develop intervention and preventive strategies for students.
Strategic Use of Resources
Lead district planning for and advisement to the board related to student placement.
Engage school leaders and instructional experts to maximize student attendance, minimize student suspensions and ensure effective and efficient delivery of academic and non-academic support services.
Collaborate with community members and leaders and district and school leaders to promote student success.
Other duties as assigned
Customer Service
Work collaboratively with other divisions within the central office to create streamlined service to school administrators.
Promote transparency and codify processes within the Office of Student Support Services.
Build a strong customer service culture within the Office of Student Support Services.
Create and implement policies and systems that authentically engage parents and the community.
The individuals serving as Chief of Student Support Services will demonstrate the following:
Strategic vision and courage to ensure that all students achieve and an understanding of how academic and non-academic supports from within the district and across the city promote this vision
Unwavering commitment to getting the job done and willingness to go above and beyond to meet the needs of BPS students
Strong knowledge of systems and systems change
Deep understanding and experience in promoting student success from a variety of vantage points
Thorough knowledge of internal controls and reporting features, including related technological capabilities
Strong leadership skills, with the ability to effectively communicate with a range of stakeholders
Acumen regarding strategic allocation and reallocation of resources
Extensive team management experience, including building and managing teams to meet ambitious goals and prioritizing and aligning resources to meet organizational needs
Strong problem solving skills, ability to analyze root causes and develop effective solutions as needed
Exceptional project management skills and an ability to balance big picture priorities with details

Appointment will be made by the Superintendent following assessment of training, experience, credentials
and evaluation of service. Personal interviews shall be scheduled where appropriate.
SALARY: By contractual agreement.
FUNDING: Pending funding
FOR FILING: Until the Position is Filled

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