Chinese Express Clerk - Part Time
Hy-Vee - West Des Moines, IA

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PRIMARY RESPONSIBILITIES: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Makes an effort to learn customers’ names and to address them by name whenever possible.Assists customers by: (examples include) escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience.Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.Takes customer orders at the Chinese Express counter.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Reviews orders for the day.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.10. Reviews the status and appearance of the food for freshness.Ensures that an adequate food supply is ready and on hand and develops or follows a production list.Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision.Must be able to perform the following physical activities: *Balancing, *stooping, *kneeling, *crouching, reaching, *standing, *walking, *pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions (These can be accommodated for solely stocker or checker duties.) *These can be accommodated for a checker.

These can be accommodated for a stocker.Anticipates product needs for the department on a daily basis.Prepares, finishes, and replenishes product as necessary.Pulls product from cooler/freezer to prepare for cooking.Checks in product, puts product away, and review invoices.Runs the department register and receives payment, makes change, etc, where applicable.Removes trash in a timely manner.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time. SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with afew concrete variables.Ability to do simple addition and subtraction; copying figures, counting and recording.Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds offorce frequently; and exert 10 pounds of force constantly to move objects.Visual requirements include vision from 20 inches or less to more than 20 feet with or withoutcorrection, depth perception, and field of vision.Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling,crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

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Give Hy-Vee a high five for being one of the largest privately owned US supermarket chains, despite serving some modestly sized towns in the...