Claim Representative Supervisor - Subrogation
State Auto Insurance Companies 11 reviews - West Des Moines, IA

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This position supervises, trains, and guides claims reps as they handle claims and claim-related issues. It works closely with other members of the management team. Responsible for timely and appropriate resolution of claims assigned to their unit. It will have significant contact with employees and customers. In states where required, obtains and maintains necessary adjuster licensing.

Qualified applicants should possess five years or more claims handling experience preferred. Two years experience in training, leading, and supervising the work of others is required. A high school degree or equivalent is required with a college degree preferred. An insurance designation is preferred. Basic computer skills and knowledge of Microsoft-Office applications is necessary. In states where required, obtains and maintains necessary adjuster licensing. Human Relations and Customer Service experience is required. Ability to explain simple and complex issues. Prepare and deliver presentations. Participate in the interview and selection process of Claims Reps. Give feedback to direct reports in a clear and concise manner. Must communicate regularly with Reps regarding latest legislation, policy changes, and changes in claim practices and procedures. Must be able to collaborate and develop strong team relationships with associates from within and outside the Claims Department. Must have a comprehensive knowledge and understanding of insurance policies. Must have the ability to read and understand legal documents. Must be willing to work by the "values" established by State Auto.

State Auto offers competitive compensation, an annual bonus program, an excellent benefit program including medical, dental, vision, and prescription insurance coverage, life insurance, matching 401(k) plan, flexible spending accounts, tuition assistance, and a stock purchase plan.

State Auto is a smoke-free work environment. We utilize drug screening and background checks as conditions of employment. For all exempt positions we also obtain motor vehicle reports (MVR s).

Third Party Candidates Will Not Be Accepted.

Position Tracking # 2013-082095-2

About this company
11 reviews
State Auto Financial Corporation (State Auto Financial) is a property and casualty insurance holding company. The Company is primarily...