Claims Associate - WI
Ameriprise Financial 350 reviews - De Pere, WI

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Job DescriptionAvailable Openings: 5Job Title: Claims Associate - WIJob ID: 86083Location: Green Bay, WIBusiness Unit: Auto & HomeFull/Part Time: Full-TimeEligible for Relocation: NRegular/Temporary: RegularTravel Percentage: NoneLicense: About AmeripriseYou're ambitious and confident, ready for a challenge and looking for the right opportunity. You want a career with a company that enables you to achieve your highest potential while rewarding you for your efforts. Ameriprise Auto & Home Insurance is a division of Ameriprise Financial, a FORTUNE 500 R company, and one of the fastest growing insurance companies in the country. Through our exclusive partnerships with organizations such as Costco, Progressive and Ford Motor Company, we offer our personal insurance products throughout the country. We offer our customers high-quality, cost-effective auto, home and umbrella insurance products. In fact, A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the Ameriprise Auto & Home Insurance group 'A' (Excellent) for financial strength, stability and soundness of operating performance. If you're driven to succeed and prepared to meet the ever-changing needs of our industry, then you're ready for a career at Ameriprise Auto & Home Insurance. You'll advance your career with a company committed to being the most respected personal insurance company in the country.1FORTUNE Magazine, May 23, 2011Insurance is underwritten by IDS Property Casualty Insurance Company and Ameriprise Insurance Company, both in De Pere, Wisconsin. Each company is a subsidiary of Ameriprise Financial, Inc. and is an Equal Opportunity Employer. Ameriprise Financial Services, Inc., Member FINRA and SIPC.© 2011 Ameriprise Financial, Inc. All rights reserved.ResponsibilitiesAmeriprise Auto & Home Insurance is hiring Claims Associates for its corporate headquarters in Green Bay, WI. In this contact-center based position, you will provide claims support service to automobile, home and umbrella policyholders by answering claim-related inquiries and claim status questions. You will also provide general customer service to customers in support of the overall claims operation. Additional claims processing duties include accurately recording new losses directly from clients and handling projects and tasks as assigned.QualificationsWhat will it take to be successful in this position? In addition to a high school diploma or equivalent, the idea candidate will possess:

  • A minimum of two years work experience, preferably in customer service or insurance claims environment, or two years of higher education in lieu of applicable work history.* Prior experience in a call center environment is strongly preferred.* Professional telephone etiquette is required, including excellent verbal communication skills and proper grammar usage.* Must possess the ability to process information and react quickly and appropriately. Combined keyboard and data entry skills are required.Claims core business hours are 7:00 a.m. to 8:00 p.m. Monday through Friday. For this position we are primarily hiring for the shift of 11:30 AM - 8:00 PM, Monday through Friday.JCODEJCODE: 23914

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350 reviews
It's no surprise that Ameriprise Financial is a leading provider of financial advice. The company offers financial planning, products,...