Claims Representative - Central MN
West Bend Mutual Insurance Company - Minnesota

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In this fast paced position, you will be responsible for handling complex property claims with minimal supervision and guidance from ‎the ‎manager. You will utilize current claims technology. Research and formulate a ‎‎basis on which coverage decisions will be made, conduct thorough ‎‎investigations, evaluate damages and complete your own estimates using ‎Xactimate. Negotiate settlements ‎with insureds. Responsibilities also include ‎‎active file management, ensuring proper reserving, and participation in ‎‎training activities. Serve as a mentor for others in the team or ‎department. ‎Consistently exhibit a high level of customer service and ‎adherence to ‎department audit guidelines. Responding to storm duty may be required if necessary. Position requires candidate to work from their residence and provide service to Central MN.

Preferred Experience and Skills
  • Proficiency with computers and current technology
  • Interpersonal skills
  • Negotiation skills and problem solving skills
  • Prior experience handling large and complex claims
  • Oral and written communication skills
Preferred Education and Training
  • Bachelor's degree in Business, Insurance or related field
  • Associate in Claims designation
  • Associate in General Insurance designation
  • CPCU coursework or other continuing education

About this company
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West Bend is a relationship-based company with core values that emphasize excellence, integrity, and responsibility. Our vision is to be the...