The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity.
Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims
Analyze and identifies trends and provides reports as necessary
Constantly meet established productivity, schedule adherence, and quality standards
1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
1 year of healthcare claims experience preferred
An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
Authorization to work in the United States
Available to work 40 hours per week within the operating hours of the site
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
Ability to remain focused and productive each day though tasks may be repetitive
Physical Requirements and Work Environment:
Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, weâ€™re doing a lot of good.
Through our family of businesses and a lot of inspired individuals, weâ€™re building a high-performance health care system that works better for more people in more ways than ever. Now weâ€™re looking to reinforce our team with people who are decisive, brilliant â€“ and built for speed.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
UnitedHealth Group - 21 months ago
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