Claims Service Specialist - Hudson, OH - 2nd Shift - 6/4/12
Allstate - Hudson, OH

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Voted one of the World's Leading Top 100 Companies by Forbes magazine.

Do you have a passion for helping others? Can you work independently? Manage your time efficiently? Are you looking to accelerate your career with a world-renowned company?

Allstate Insurance Company has an exceptional career opportunity for a Claims Service Specialist in Hudson, Ohio.

A vital role in helping to deliver a superior customer experience!

Our customers need us the most when they file a claim. As an Allstate Claims Service Specialist, you will play a vital role to ensure we deliver on our promise to help restore people’s lives after they’ve experienced a loss. Each day you will be responsible for managing a steady volume of new claims involving property losses such as theft, lightning and windstorm. Most importantly, you will work with our customers to guide them through the claims process in a caring and professional manner. You will handle every step from managing incoming calls and data entry, to negotiating and settling claims. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

Specific responsibilities include:
A CPS spends 70% of their day on the phone with customers

Maintaining positive relationships with customers

Handle a steady volume of claims on a daily basis

Other administrative duties as assigned.

Begin a challenging and rewarding career in claims!

This is your chance to use your compassion and intellect to help make a meaningful difference in people’s lives. It is highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.

Start your career in a stable industry that offers nationwide opportunities for advancement. Becoming an Allstate Claims Service Specialist is just the beginning!

Hear what current employees have to say about working at Allstate:

Compensation and other important information:
Starting salary: $12.60 hourly (paid bi-weekly). A 10% shift differential pay will be added to the starting salary for this 2nd shift position. Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance. First 3 weeks will include training classes from 12:00 pm to 8:30 pm. Complete training runs for 5 weeks and is mandatory. No time off will be permitted during this period. Position will require working rotating Saturdays and holiday shifts as necessary. Permanent shift will run from 2:30 pm to 11:00 pm, beginning July 2, 2012.


Ideal qualifications:
High School Diploma/General Education Diploma (GED) required, plus one year of customer service experience in an office environment
Excellent customer service skills and a passion to help others
Ability to be a self-starter and work independently
Excellent time management skills
Strong written and verbal communication skills
Strong computer, typing and grammar skills
Fluency in Spanish and English is especially desirable

Join our award-winning team!
Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:

T he World’s Leading Top 100 Companies – Forbes magazine
Diversity Elite - America’s Best 50 Companies for Minorities – For tune magazine
100 Best Companies for Working Mothers – Working Mother magazine
Top 40 Best Companies for Hispanics to Work – Hispanic Business magazine
Top 10 Companies for African Americans to Work – DiversityInc
Top 100 Best Places to Work in IT – Computerworld magazine
Top 100 Companies for Employee Training and Development – Training magazine

Job Function: Claims
Primary Location: OH-Hudson

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