Performs routine (journey-level) administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, procedures, policies, rules, and regulations; assisting in developing schedules, priorities, and standards for achieving program goals; and assisting in evaluating program activities. Supervises the work of others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
State Classification #: 1580
State Classification Title: Program Supervisor I
Salary Group: B17
1. Oversee the work assigned Safety Section data entry personnel.
2. Supervise, plan, assigns and evaluate the work of others.
3. Confer with staff on program/section problems and issues.
4. Prepare and review reports on the effectiveness of program issues and problems.
5. Assist in the planning, implementing, coordinating and monitoring and evaluation of operations and Safety Section related programs.
6. Assist in the development of program/operational guidelines, policies, procedures, rules, regulations while monitoring employee compliance.
7. Assist in the preparation of budget tracking/management.
8. May provide training or technical assistance in various aspects of the Safety Section.
9. Participate on interview boards to recommend selection of specific applicants to fill Bureau job openings; trains, guides and monitors the work of assigned data entry operators, receptionists, mail and/or file clerks; documents employee performance and counsels assigned employees regarding their performance results; approves time off, vacations, overtime work and related employee relations factors; maintains all employee records, time sheets, production reports and related documentation; originates personnel action forms as appropriate, records and reports work unit productivity data.
10. Review work of individual assigned employees or reports of their production work at irregular random times to monitor accuracy and timeliness of work in relation to established standards.
11. Perform other duties as assigned.
Education and Experience:
1. Education – Graduation from a standard senior high school or the equivalent.
2. Experience – Three (3) years or more work experience performing high volume complex clerical activities in a business or public sector office.
3. Department Rules and Regulations – Knowledge of, or the ability to rapidly learn, the organization of the Department and the interactive processes of various divisions and smaller components of the organization.
4. Regulatory – Working knowledge of, or the ability to rapidly assimilate information related to the TXDPS, Federal, State regulations, legislation, guidelines, policies, and procedures.
5. Communication – Ability to convey technical information in lay terms that can be understood by people with a variety of educational and working backgrounds.
6. Computer Skills – Ability to utilize standard office equipment, personal computer and associated word processing, spreadsheet, presentation, database, and graphic software.
7. Supervisory Skills – Ability to effectively apply supervisory methods and practices.
8. Leadership – Ability to effectively plan, organize and schedule work tasks and to effectively supervise assigned employees to accomplish work unit objectives on schedule and within budget.
9. Interpersonal Skills – Must exercise excellent interpersonal skills - position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working/professional relationships with external and internal customers.
10. Training – Ability to successfully complete, within one  year of employment in the position, the following training programs: Open Records Act, North American Roadside Inspection, and Basic Hazardous Materials.
PHYSICAL and/or ENVIRONMENTAL DEMANDS:
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Office environment.
• Ambulatory skills, e.g. stand, walk, sit
• Hand-eye coordination and arm/hand/finger dexterity;
• Ability to speak, hear, smell and exercise visual acuity;
• Ability to transfer weights of 10 pounds anticipated for this position;
• Driving requirements for this position: 10 %
DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change (ex: Customer Service Rep II in DLD who moves to a Customer Service Rep II in RSD).
DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4%.
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.
One (1) vacancy exists for this position.
State-paid health and life insurance plans for you. Insurance becomes effective the first month following the 90-day waiting period.
State retirement matching contribution of 6.45% of gross salary. Starting after your 90th day of employment, mandatory 6.45% of your monthly salary is deducted pre-tax and deposited into your personal state retirement account.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted.
Texas Department of Public Safety - 17 months ago