Clerk - Administration
Clerk - Administration Administration Slidell Memorial Hospital - Slidell, LA

This job posting is no longer available on Slidell Memorial Hospital. Find similar jobs:Clerk jobs - Clerk jobs

This position provides clerical support to the CEO, CFO, COO and Executive Assistant. Provides assistance in the planning, organization and delivery of activities for the Administration Department. Major Duties: Meets organizational expectations as defined by the Employee Standards of Performance, hospital and department policies and procedures, and the hospital’s strategic goals. Verbalizes a clear understanding of continuous quality improvement and customer satisfaction measures and actively participates in improvement initiatives.

Assumes responsibility and accountability for individual knowledge, skills, performance and behavior in accordance with hospital and department standards of care and policies and procedures. Maintains confidentiality of all board members, senior management, employees, patients, physicians and customers in all matters related to the department and the organization. Assists with the coordination and scheduling of meetings to include reserving meeting rooms and sending meeting invitations via Outlook calendar and arranging for appropriate room/audio visual set-ups and catering. Answers multiple telephone lines promptly, courteously and efficiently; screening and routing appropriately.

Provides clerical support by proofing, typing, copying, scanning, faxing, emailing and filing general correspondence. Reconciles invoices; prepares check requests and purchase requisitions and submits by deadline. Maintains log of contracts entering and leaving Administration. Receives and handles matters of all visitors and walk-ins.

Maintains proper handling of patient compliment/complaint phone calls and personal visits to include preparing response letters and appropriate communication with Patient Advocate. Picks up, sorts and distributes mail to members of the department. Retrieves mail from outboxes; handles as appropriate. Processes orders for office supplies, refreshments, etc.

Processes and follows up on work orders placed with IT Services, Facility Services and for copier maintenance. Performs other duties as assigned or directed to ensure smooth operation of the organization. Education/Knowledge/Skills/Abilities: Demonstration of highly effective organizational, interpersonal, problem-solving, and teamwork skills. Demonstration of effective verbal and written communication.

Demonstration of positive customer service. Demonstration of efficient use of computer software programs including MicroSoft Outlook, Word, Excel and Powerpoint. Keyboarding/typing skills of 50 wpm for memos, minutes, and other correspondence. Knowledge of skill in the operation and troubleshooting of office printers, fax, copiers and other equipment.

High school diploma or equivalent.