Clerk I (part-time)
City of Upland - Upland, CA

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Position is limited to 20 hours per week, 1,000 hours per fiscal year; Hours: Monday - Thursday, 8:00 am - 1:00 pm or 1:00 pm - 6:00 pm. Current vacany exsits as receptionist for City Hall.

Under general supervision, performs a wide variety of general clerical duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Other duties and responsibilities may be added, deleted or changed at any time at the discretion of management, either orally or in writing.

  • Act as a receptionist; answer, screen, and refers visitors and telephone calls; calendar appointments; assist customers at a public counter and by telephone; respond to complaints from customers and the public; refer the complaint to appropriate staff and/or takes or recommends action to resolve the complaint.
  • Perform a wide variety of routine clerical work including filing, sorting, checking, and recording information; copy, compile and distributes reports and documents.
  • Types, formats, edits, revises, proofreads, and prints reports, correspondence, memoranda; types from rough notes, drafts, dictation, modified standard formats and brief oral instructions; develops, revises, and maintains standardized and master documents; composes correspondence, reports and informational materials; assists in designing and producing technical information handouts.
  • Order office supplies.
  • Receive, sort, and distribute incoming and outgoing correspondence.
  • Schedule appointments and various meetings.


  • QUALIFICATION GUIDELINES:

    Knowledge of:

    City policies and protocols; basic research methods and techniques; database administration practices; department administrative policies; office administration practices and procedures; principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation; City organization, ordinances, rules, policies and procedures applicable to departmental operations; basic functions of public agencies, including the role of an elected Council and appointed boards and commissions; rules and procedures governing the notice and conduct of public meetings; word processing software; record keeping, filing, purchasing and accounting practices and procedures.

    Ability to:

    Operate a computer using word processing and spreadsheet software; type accurately at a speed necessary to meet the requirements of the position; organize, set priorities and exercise sound independent judgment within areas of responsibility; interpret, apply, explain and reach sound decisions in accordance with laws, regulations, policies and procedures; organize and maintain office, specialized, and sensitive files; compose routine correspondence from brief instructions; communicate clearly and effectively both orally and in writing; understand and follow written and oral instructions; prepare clear, accurate and concise records and reports; use tact and discretion in dealing with sensitive situations and concerned people and customers; establish and maintain effective working relationships with all levels of management, staff, vendors, contractors and others encountered in the course of work.

    Education:

    Graduation from high school or GED equivalent.

    Training/Experience:

    One year of experience performing a wide variety of general clerical duties.

    Licenses/Certificates/and Special Requirements:

    Possession of, or ability to obtain, a valid Class C California driver's license, an acceptable driving record and evidence of insurability.

    PHYSICAL AND MENTAL DEMANDS:

    The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demands:

    While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk, stand, and to lift and move records and documents weighing up to 20 pounds.

    Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Mental Demands:

    While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with management, staff, customers, the public and others encountered in the course of work.

    The City of Upland is committed to ensuring equal employment opportunities for all individuals, regardless of race, creed, color, national origin, religion, age, disability status, marital status, veteran status, gender or sexual orientation.

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