Client Analyst/Client Lead
Unified Logic - Bellevue, WA

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  • Bellevue, WA/London, UK
Unified Logic, a Technical Services Firm based in Bellevue, WA, specializing in IT Enterprise Risk, seeks to hire full time Client Analyst/Client Lead.

Consultants execute the complete and accurate collection of data (remotely and onsite) via Unified Logic's proprietary tools directly from a client's environments. They then analyze or oversee the analysis of the data and licensing information to deliver a snapshot of the Microsoft deployments and entitlements. Consultants will respond to questions and educate the client regarding licensing rules, and produce detailed environment specific reports for presentation to the client. Consultants collaborate to share best practices and learn/mentor in a fast paced, highly technical environment.

Travel is a frequent and regular aspect of this work. Candidates for the position should be effective collaborators, self-motivated communicative professionals. Strong work ethics and extraordinary attention to detail with a drive to deliver incredible service to our customers is paramount. Only Team players need apply!

Essential Functions

Data Collection

Work with the Client's IT Administrators to achieve complete data collection. Use UL's tools (and others) to collect technical data from multiple data streams and multiple sources.

Data Analysis

Analyze collected data by manipulation in Microsoft Excel to accurately map deployed software in a client's environment. Use licensing knowledge and entitlement data to assess compliance by comparing deployment data against licensing entitlements.

Relationship Management

Manage positive relationships with key clients and account managers by providing status reports and maintaining regular contact.

Client Education & Interface

Answer questions regarding tools, licensing and deployments. Serve as a subject matter expert to the client in the field of product identification; maintain up-to-date knowledge in this area. Look for opportunities to educate the client on array of products.

Positions available in London and Seattle.

Skills & Qualifications?

B.A./B.S. Degree in IT and/or Accounting from accredited institution or equivalent

Directly related experience in a technical or assurance advisory professional services firm (Big Four or similar)

Advanced to expert proficiency with Microsoft Excel functions and advanced data manipulation skills

Easily manages datasets and dataset relationships? Experience with Active Directory and other LDAPs

Basic understanding of Windows user permissions/rights

Basic server software and enterprise network architecture knowledge

Basic understanding of MOSS, SCCM, LanDESK, Altiris, Exchange, SharePoint, SQL, WMI, CIM, vmWare, HyperV, Terminal Services, Visual Basic

Willing to travel frequently, averaging 50%+/prior experience with extensive travel for work desired? Excellent verbal and written communication skills

Excellent professional etiquette and customer service skills

Learns quickly when facing new problems, analyzes successes/failures for clues to improvement, and enjoys the challenge of unfamiliar tasks

Ability to seek info from a variety of sources in a variety of ways, to clarify situations and facilitate effective planning, decision making and problem solving

Unified Logic offers competitive salaries coupled with a robust merit bonus program as well as 100% Employer Paid Medical, Dental, Vision & EAP Benefits, 401(k) with employer match and generous paid time off.