Client Services Assistant: Charlotte, NC
Ronald Blue - Charlotte, NC

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Client Service Assistant

Charlotte, NC

A Significant and Meaningful Career Opportunity!

About our Firm

Founded in 1979 and headquartered in Atlanta, Georgia, Ronald Blue & Co., LLC is one of the largest independent fee-only wealth management firms in the United States. We employ approximately 275 staff members, manage over $7 billion in investment assets, and serve more than 6,000 clients in almost all 50 states. (12/31/12). Our company exists to provide wisdom for wealth, based on biblical principles, so we can help our clients experience financial peace of mind and focus on what matters most in life. Through a network of 14 branch offices and four distinct divisions, the company provides financial services to clients across the wealth spectrum in these key areas.

  • Comprehensive, fee-only financial & estate planning
  • Tax preparation & business consulting
  • Investment analysis & management
  • Retirement Plan Services
  • Philanthropic counsel & strategies for charitable giving
  • Wealth Transfer Planning
Position Overview

We are currently seeking a Client Service Assistant in our Charlotte, NC office who has experience working in a professional environment, is highly organized and is detail oriented. Requirements for this position include experience with Microsoft Office as well as excellent communication and interpersonal skills. The CSA position covers a wide range of responsibilities including, but not limited to:

Processing new accounts, Fidelity applications, engagement letters, and various account admin

Manage client billing, Team's Current Income Projections (CIP), and Quarterly Investment Report (QIR) processing

Assist with client service needs

Maintaining calendar for manager, schedule client meetings, and file expense reports for manager

Office management including answering phones, receiving and mailing packages, ordering team supplies, copying, printing, scanning and filing

Manage BluePort (client online access portal)

Office machines and technology troubleshooting including phones, internet, copiers and printers

Desired Qualities and Skills

The successful candidate will have:
Desire to serve clients and co-workers with excellence

Aptitude and passion for learning new things quickly with a strong work ethic

Proven technical, analytical, and problem solving skills

Proactive planning and responsiveness to urgent needs

Capability to excel in a team environment

Strong communication skills, both verbal and written

Strong organization skills and systems acumen

Strong business mathematical skills and keen attention to detail

Personal integrity and ability to discreetly handle confidential data

Adept at prioritization with ability to complete multiple time-sensitive tasks

Excellent computer skills with strong proficiency in Microsoft Excel and Word

This position requires a minimum of four (4) years prior experience in administrative support, customer service, or accounting experience. A bachelor's degree in Management, Business, Finance, Accounting or a related field, and prior experience in a support role in a financial, investment, banking or accounting firm, is strongly preferred. The successful candidate will be comfortable in a fast paced environment that requires flexibility and responsiveness. Priority will be given to local candidates.

This position is located at our Charlotte, NC office which is located at:

10706 Sikes Place, Suite 175, Charlotte, NC 28277

How to Apply

Please visit www.ronblue.com/careers to submit your resume and cover letter. Prior to applying for this position, please visit www.ronblue.com and review it thoroughly. Should you decide to apply after prayerful consideration, make sure to include a cover letter which includes your answers to all of the requested questions. Once you have applied for this position, please add ronblue.com to your email's spam filter 'white' list or 'safe senders' list. This setting is often found in your email account under Mail / Options. This will ensure that any correspondence from us will be received by your email in-box.

Ronald Blue - 15 months ago - save job - copy to clipboard - block
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About this company
Founded in 1979, Ronald Blue & Co. is one of the largest independent fee-only wealth management firms in the United States with more...