Client Solutons - Grocery Promotions
dunnhumby 15 reviews - Cincinnati, OH

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Kroger Client Solutions - Cincinnati, OH
Relevant Promotions
Senior Associate

Role-specific Responsibilities:
· Leadership role on our work relating to Kroger’s price and promotions team
· Develop relationships with key work stream sponsors (Price and Sales planning -- Manager to VP level) within Kroger and lead them along the journey by providing compelling direction and evidence as it becomes available
· Play a key role in championing customer centricity across the wider Kroger merchandising teams
· Own responsibility for project direction and timelines for the Promotion work stream; this will include day to day ongoing deliverables and involvement in longer term, more strategic projects. Examples of potential projects include:
· Understand Kroger’s promotion tactics and identifying areas of opportunity for potential investment
· Measuring results of promotion investments to understand the impact on customer behavior
· Implementing and measuring results of PriceStrat on the sales planning process
· Help guide Relevant Promotions global efforts for the Kroger market and determine the optimal integration approach
· Work in partnership with the dunnhumby Kroger analytical team to develop, recommend and implement approaches to customer centric promotions
· Ensure the timely delivery of measurement of our efforts in such a way that they demonstrate clear value back to the wider business
· Help to ensure that we balance our long term strategic input with sharing short term insights and value-creation opportunities
General Responsibilities:
· Lead our clients by ensuring the customer is at the center of their thinking and actions.
· Deliver ongoing support to the merchandising team at Kroger ensuring strong client satisfaction.
· Partner with the analysis team, and other colleagues, in distilling and delivering customer insights to our clients.
· Develop and maintain subject matter expertise for your area of client management responsibility (i.e. insight interpretation, general business analysis, tactical and strategic recommendations, etc.).
· Translate client issues into opportunities for dunnhumby to develop new products and services.
· Ensure your work is disciplined and that you adhere to our quality control procedures.
· Share best practices with your colleagues.
· Write or assist in the writing of client project briefs.
· Formally present your material and our analysis work to clients.
· Working understanding of analysis techniques and methodologies.
Experience and Skills:
· Minimum of a Bachelors degree. While we don’t require a specific degree, typical successful candidates have a degree in Marketing, Economics, Management, Finance, English, Communications or Geography.
· A Masters degree is preferred, but not required.
· Proficient with Microsoft Office (i.e. PowerPoint, Excel, Word, etc.).
· Adept public speaker.
· Having worked either internally or externally with the merchandising/commercial/buying functions of a major retailer is highly desirable.
· 5+ years of similar and relevant work experience is highly desirable.
Personal Characteristics:
· A strategic, creative and analytical mind.
· Strong verbal and written communication skills.
· A results-oriented outlook with the ability to prioritize and deliver on key initiatives.
· The intellectual capacity that ensures credibility when dealing with business leaders.
· Excellent people and project management skills.
· Professionalism and strong interpersonal skills.
· Ability to work effectively with and through others, a team player.
· Willingness to be on-site at our client locations. In addition, a minimal amount of business travel may be required for specific projects or client deliverables.
Required Skills

About this company
15 reviews
dunnhumby is the world’s leading customer science company. We analyse data and apply new insights from more than 400 million customers...