The Clinical Coordinator (Exempt) is a registered nurse that embodies the attributes of the patient/family centered care, expert care coordination and accountability for operational and quality outcomes.
Under the direction of the Patient Care Leader, the Clinical Coordinator will work collaboratively with an interdisciplinary team to achieve superior clinical outcomes. The Clinical Coordinator will encourage professional development, operational efficiency with fiscal responsibility.
Major Duties and Responsibilities:
Complies with established corporate and departmental policies, procedures, objectives, quality assurance methods, and safety codes. Demonstrates compliance with licensing, regulatory and accrediting agency provisions as required.
Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration.
MANAGEMENT OF CLINICAL PRACTICE
Practice leader for nursing and patient care for the unit/areas of responsibility. Ensures practice is implemented within state scope of practice and identified standards, as well as MHS policies and procedures.
Makes rounds on patients and physicians during the shift to ensure that care is being delivered according to plan.
Facilitates and fosters interdisciplinary collaboration in patient care delivery. Contributes and/or leads multidisciplinary rounds and/or huddles.
Participates and accountable in the ongoing assessment, development, implementation of evidence based patient plans and goals related to quality, safety, and satisfaction. Rounds and supports the achievement of clinical outcomes for patients/families ensuring care is being delivered according to the patient’s individual plan of care.
Participates in developing and evaluating annual goals/objectives and a work plan for the assigned unit and shift. Holds self and Associates accountable for accomplishing goals.
Supports an appropriate length of stay and an anticipated discharge date through knowledge of usual clinical trajectories and treatment patterns. Collaborates with Case Managers to ensure appropriate patient resource use and movement/flow.
Develops effective working relationships with Associates, physicians, and others, and serves as primary contact for the immediate patient care needs of the unit. Demonstrates integrity; is ethical in conduct and decision making.
Oversees patient flow and bed assignment needs within the unit for the shift.
Assists with emergency situations, unit admissions/overload, and supports the Associates in direct care activities.
Communicates with the PCL any barriers, deficiencies, or issues regarding clinical patient care, with a focus on safety, quality, and patient satisfaction and works with PCL to implement solutions and changes to improve the services provided.
ASSOCIATE RELATIONS AND DEVELOPMENT
Creates a positive work environment that ensures a highly qualified and engaged workforce. Responds to change productively and with a positive attitude.
Holds unit staff meetings and/or huddles as needed in the department to enhance communication to staff.
In conjunction with the unit leadership team, supports the implementation of the education plan while evaluating the effectiveness of the plan and the need for modification. Identifies learning needs, and requests educational support as needed.
Accountable for retention, satisfaction, and professional development of associates through ongoing interaction and discussions.
Identifies and coaches frontline staff RNs regarding team leadership skills.
Provides first line feedback and counseling to Associates and counsels on performance.
Provides documentation to PCL that supports disciplinary action.
Participates in interviews and the selection of team members.
Contributes to the annual performance review of Associates that are written and administered by the PCL. Participates in the performance review discussion for staff on the PCC's shift.
Monitors competency standards with Associates on assigned shift. In conjunction with unit leadership, creates opportunities for Associate development.
Supports the orientation of new Associates on the shift through assignments, coaching, and point of care education.
Communicates and collaborates with PCL any successes, challenges, and performance issues affecting associate relations and development.
STEWARDSHIP AND FISCAL RESPONSIBILITIES
Contributes identified needs/issues to the development of budgets for human, operating and capital budget requests for the unit.
Ensures appropriate use of human and other resources by associates on the shift.
Promotes and supports self-scheduling by Associates.
Knowledgeable about staffing standards. Authorized and responsible for to flex staff up or down in response to changes in volume and acuity.
Communicates to PCL circumstances and situations that require a reexamination of budget plans. Is alert to opportunities for increased efficiency and/or fiscal effectiveness. Supports Associates in appropriate fiscal management and stewardship.
OVERALL UNIT/SHIFT MANAGEMENT
Provides input for staffing plans for clinical and non-clinical workforce needs. Notifies PCL and/or Supervisor of potential staffing needs.
Ensures ongoing effective and efficient use of human resources during shift and unit identified needs.
Plans ahead for next shift/next day for staffing needs, communicates any identified issues to PCL. Uses competent decision making skills.
Contributes to continued readiness regarding accreditation and regulatory requirements.
Contributes to quality reviews, in-depth analysis, and examination of quality root causes. Contributes to the development of solutions.
Mentors and coaches Associates while supporting the implementation of system strategies and changes in technology.
Ensures an environment of care standards on the unit, to include the general upkeep of the physical facilities, including room cleanliness and patient care equipment.
Solicits internal and external and customer feedback regarding facilities and service needs for clinical departments and other areas of responsibility. Addresses and resolves appropriate issues.
Demonstrates competent abilities in all communication and presentation methods.
Collaborates with support departments to obtain services to patients or the unit.
Performs other duties as required.
Minimum Requirements (experience, training, and education):
Must have a Bachelor’s Degree in nursing (or ability to achieve no later than December 2015).
Must hold at least one current national certification (or ability to achieve within 1 year). Demonstrated supervisory or leadership abilities, preferably in an acute care setting, ability to serve as a role model and mentor to staff.
Excellent communication skills and the ability to effectively interact with all levels of staff as well as patients and families.
Must possess a valid Florida nursing license and CPR certification.
Martin Health System - 16 months ago