Clinical Director - Patient Care Services
Slidell, LA

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The Director of Patient Care Services is responsible to the CNO for operation and management of assigned areas and projects. Meets organizational expectations as defined by the Employee Standards of Performance, hospital and department policies and procedures, and the hospital’s strategic goals. Verbalizes a clear understanding of continuous quality improvement and customer satisfaction measures and actively participates in improvement initiatives. Operationally responsible for Patient Care Services and Cardiopulmonary Rehab. Develops and submits for approval budgets for Patient Care Services, Nursing Administration and Cardiopulmonary Rehab. Provides interface with Outpatient Wound Care. Assists Nursing Directors with development of Operating & Capital budgets. Make presentations to Board of Commissioners, SMH Medical Staff and SMH employees. Assists CNO in the development and execution of strategic plans. Assists CNO in monitoring of fiscal performance. Demonstrates effective physician relationship skills. Participates in hospital sponsored events and serves as an ambassador by engaging in community efforts. Participates and/or chairs assigned committees/focus groups. Follows Just Culture methodology in developing staff. Demonstrates leadership competency in customer service excellence, human resource management, financial outcomes, data management, and relationship building with all customers. Participates with Internal Audit Department, CMS billing, and RAC documentation activities. Acts as CNO’s representative as directed. Performs other duties as assigned or directed to ensure smooth operation of the organization. Required: WORD, Excel, Powerpoint, initmate knowledge of JCAHO, CMS, and LSBN standards and regulations. Preferred : A graduate degree in Nursing/Healthcare Administration or related field, or be progressing toward graduate level education, Required : Graduate of an accredited school of Nursing - A Bachelor's degree in Nursing or other related field