The Clinical Pharmacist for Clinical Services d evelops and maintains therapeutic and medication protocols and decision tools. Develops policies and procedures, medication reviews, and provides clinical support and drug information resources to Diplomat associates, providers, and its patients.
This position reports directly to the Manager of Clinical Services.
There are no direct reports to this position; however, internal collaboration with the Centers of Excellence, Clinical Call Center, Managed Care, Operations, Business Development, Sales & Marketing, Finance Department pertaining to pharmaceutical contracting, all dispensing service centers and locations, IT, and any other departments relative to clinical support and information as content experts.
Education : Graduate from an accredited College of Pharmacy. Doctor of Pharmacy Degree is preferred.
Licensing/Certification : Successful completion of State Board Exam; Pharmacist License in good standing and maintenance of continuing education credits. Controlled Substance License also required.
Specialized skills necessary to interact professionally with Diplomat associates, providers, and its patients.
Have exceptional skills in reading, writing, and verbalizing in order to communicate effectively with employees, business associates, and vendors servicing the company’s needs.
Ability to maintain constructive working relationships with patients, families, co-workers, community organizations, and physicians.
Must be detail-oriented and be able to multi-task.
Strong phone and computer skills required.
Be able to work well with various personalities and work as a team.
Should be organized and able to prioritize and manage time effectively.
Must be dependable and maintain levels of confidentiality.
General knowledge of Internet navigation and research, e-mail, fax transmission, and copy equipment are essential.
Physical : Sitting for prolonged periods of time at a desk. Walking, standing, bending, crouching, and capable of lifting up to 35 pounds.
Mental : Advanced math skills and the specialized abilities required of a pharmacist.
Language : Fluency in English with outgoing personality that translates to phone skills with excellent verbal and written communication skills.
Reasoning : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Technology : Proficient in Windows based operating systems and Microsoft Office programs including Outlook, Word, Excel and PowerPoint.
A climate controlled office environment.
DUTIES & RESPONSIBILITIES
Establish and maintain effective professional relationships with clinical staff, other internal departments, pharmaceutical companies, clients and prescribers.
Develop and review training, educational, and marketing materials to support Centers of Excellence and other therapeutic categories deemed necessary. Audiences for such materials may include patients, healthcare providers, clients, or Diplomat staff.
Develop, maintain, and evaluate Diplomat’s drug therapy and disease management protocols, striving to design clinical pathways that are based upon best practices and align with the needs of clients, partners, and internal departments. Design analytics to define and understand relevant patient population demographics in support of strategy and program development.
Identify, develop, and launch differentiated business solutions to pharmaceutical companies, including fee-for-service products and services.
Develop, review, and implement clinical policies and procedures in conjunction with all state, federal, contractual, and accreditation requirements.
Effectively represent Clinical Services on committees and work groups as requested.
Actively participate in IT/informatics committees to support strategic direction and prioritization of team deliverables.
Provide clinical expertise in support of business development and sales initiatives, including drug pipeline management, pre-and post-approval medication programs, launch positioning, proposal responses, and contract fulfillment.
Review pharmacy claims data to identify possible clinical strategies and savings.
Design and oversee analytics to support the forecast of specialty pipeline medications and their contribution to future costs, utilization, and clinical outcomes.
Support the design and enhancement of reporting capabilities and high level analytics related to program/clinical outcomes, quality management, cost utilization, and other inquiries and contractual agreements.
Develop and enhance the ongoing valuation of specialty pharmacy therapy management outcomes and utilization management.
As requested, oversee the training of pharmacy residents and provide criteria-based feedback on his/her performance.
Review pharmacy claims data to identify possible savings opportunities.
Serves as a drug information resource to Diplomat associates, providers, and its patients.
Collaborates with the Managed Care Department to provide recommendations on new drug positioning, outcomes analysis and client account management activities.
Performs other duties and responsibilities as assigned.