Medtronic is an Equal Opportunity/Affirmative Action Employer
Provide technical, educational, clinical and sales support to assist the central region in meeting AF Solutions sales and customer service objectives.
CRDM seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
Technical Support / Clinical Support
Represents Medtronic AFS during ablations procedures to provide troubleshooting and other technical assistance.
Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter , Console , Generator support)
Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.
One-on-one training sessions.
In-service education programs.
Seminars and/or outside symposiums.
Assists RM and field training department in educating/training new Clinical Specialists and Account Managers.
Provides training and resources for hospital staff to enable them to conduct training for their personnel
Updates sales representatives concerning procedure.. Immediately notifies Account Manager regarding issues or problems requiring follow-up.
Serves as effective Medtronic AFS representative to physicians and support staff regarding Medtronic AFS products, service and support.
Promotes the safe and effective use of Medtronic AFS products and related procedures.
Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals.
An Associate’s Degree in nursing, biology, chemistry or exercise physiology filed PLUS a minimum three years of work experience in an EP lab
Bachelor’s degree PLUS a minimum of two years of work experience in an EP lab
Ability to travel more than 75% of the time
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of three years work experience in cardiac field, hospital/clinic or sales.
Proven track record with technical training assignments.
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support
Ability to work with many different customers from varying backgrounds
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
Environmental exposure to infectious disease and radiation.
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.
Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight.
Must have a valid driver’s license.
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day.
Must have a valid driver’s license
Medtronic - 12 months ago
Medtronic, Inc. is engaged in medical technology. The Company functions in seven operating segments that manufacture and sell device-based...