As part of a two-person team, provides leadership in the coordination and delivery of advising services for students entering or enrolled at Western Washington University with an emphasis on first year students. This includes advising provided during new student orientation programs and outreach to first year students, undecided students and students experiencing academic difficulty.
About the Department: The Academic Advising Center (AAC) is one of three units within the Academic and Career Development Services department. The AAC works in close collaboration with the department’s other two units, the Career Services Center and the Tutoring Center. AAC staff assist students to develop academic plans consistent with their interests, abilities and aspirations and to utilize available resources to achieve academic success.
- Provide professional, developmental academic advising to students to assist them in the process of choosing a major, understanding Western’s curriculum and academic policies, making effective academic progress toward degree completion and integrating their academic decisions with their personal career goals.
- Coordinate overall logistics for new student advising programs including: developing budget, organizing advising groups and determining staffing requirements. This requires working closely with Admissions, New Student Program/Family Outreach and the Registrar’s Office to ensure that services for incoming students are carefully articulated.
- Prepare advising materials and resources for use during new student advising programs.
- Plan and coordinate training provided for the faculty and departmental advisors who participate in new student advising programs.
- Coordinate outreach to first year freshmen and transfer students to provide information on key academic policies and deadlines and tips on course selection/registration and exploring majors.
- Develop and implement outreach to undeclared students with particular focus on those with lower GPA’s who may have difficulty gaining entry into their desired majors.
- Assist with the development of online advising resources to provide students with 24/7 access to information on basic advising concerns.
- Recruit, supervise and train student employees which may include Peer Advisors who staff the AAC office and/or Academic Student Advisors who participate in new student advising programs. This includes teaching a required quarter-long training course.
- May coordinate quarterly outreach to students impacted or likely to be impacted by the 105 credit hold policy through which registration holds are placed on students who have completed 105 or more credits and have not declared a major. This involves running reports through the student information system, sending notifications to students organizing the review of Major Declaration Plans and placing and releasing registration holds.
- Assist as needed with reports, surveys and assessment activities to gather usage data, identify target groups for special outreach efforts, measure student satisfaction and assess learning outcomes.
- Master’s degree
- Minimum two years successful professional experience providing academic advising in a centralized college or university advising office
- Direct experience in the planning and delivery of academic advising as part of new student orientation
- Ability to integrate academic advising and career development issues when assisting students formulating academic plans
- Strong verbal and written communication skills including the ability to make effective presentations
- Ability to work effectively with diverse students, staff and faculty
- Ability to work effectively as a member of a team
- Experience developing print or web-based advising resources
- Working knowledge of Microsoft Office, internet
- High degree of professionalism
- Master’s degree in Student Affairs Administration, Counseling, School Counseling or a related field
- Experience working with student staff
- Experience with student information systems
Academic Emphasis: N/A
Job Location: Western Washington University, Bellingham, WA
Bargaining Union: Not applicable
Application Instructions and Requested Documents: Please log in below and submit your application via WWU’s Electronic System for Employment (EASE) http://www.acadweb.wwu.edu/hr/Employment/index.shtml .
A cover letter and resume are required and may be cut and pasted into the EASE application as noted. Cover letter should address your training and experience as related to the required and preferred qualifications.
Please also include a paragraph addressing the value of using student staff in the delivery of advising services and programs.
Please complete the education and work experience section of the EASE application and submit the names and contact information of three professional references, including current or most recent supervisor.
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