Note: This is a project position with an expected end date of June 30, 2014.
Workforce & Career Development Division (WCDD) is recruiting for a Co-Location Counselor - WorkSource Specialist 3 (WSS3). This position is located at South Seattle Community College and is responsible for providing Employment Security Department (ESD) resources, information and assistance to the students and staff to facilitate implementation of the Worker Retraining Programs at the assigned community colleges. This position is responsible for other duties related to being a representative to Employment Security and in furthering Employment Security objectives and goals on the college campuses and with the general public.
- Provide staff-assisted customer services; conduct group and individual in-depth interviews, partial and full registrations, and review job readiness, employment barriers and customer needs; administer skill, interest, and aptitude tests using formal tools; identify employment and/or training goals; develop and monitor service plans; develop recommendations for continuous engagement.
- Provide career and/or employment guidance and training information; refer customers to job search, training providers and/or resources through WorkSource and/or partner services.
- Provide assistance and information to Unemployment Insurance (UI) recipients/Dislocated Workers who are entering into and continuing in training funded through the Worker Retraining Program.
- Provide UI documentation/verification of status to students and college staff to verify eligibility for programs, training completion aid and funding, and to support files for program audits. Determine, verify, and document student eligibility for Displaced Homemaker and Self-Employment status for Worker Retraining by interviewing client and requesting tax statements, business licenses, etc. to confirm current status and need for training/retraining.
- Provide and maintain quality customer service; perform triage and direct customers to necessary resources; assist with access to services and activities.
- Assist UI claimants/students in completing Unemployment Insurance paperwork related to training, i.e., Commissioner Approval for Training (CAT) and Training Benefits (TB) applications. Review completed applications, and forward to Employment Security – UI Division for determination of eligibility.
- Serve as liaison among partners concerning customer eligibility and benefits coordination; communicate and promote agency and partner programs and services to encourage maximum utilization of available incentives.
- Awareness-level general knowledge of employment and training state and federal laws, policies, rules, and regulations.
- Working-level knowledge of characteristics associated with unemployed, dislocated, and disadvantaged populations.
- Working-level general knowledge of labor market conditions.
- Awareness-level knowledge of coaching techniques.
- Awareness-level workload management skills - plan and organize assignments to create timely, accurate work products. Work efficiently, remain focused, and handle interruptions effectively.
Attach a resume and cover letter to your on-line application (either through the Text Resume / Edit Resume field or the Add Attachment(s) field).
A resume will not substitute for the "work experience" section of the application.
General suggestions for creating a good application packet:
- Read the job posting very carefully. Find out as much as you can about the position.
- Make sure you are very diligent in following all the application instructions. Include all requested documentation.
- Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications.
- Carefully read each of the supplemental questions and respond completely to each one. Pay careful attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the proficiency level, and detail the types of work you performed, the work products, etc., to demonstrate ‘how’.
- Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained proficiency level skills.
- Make sure your application reflects your best writing.
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.
For inquiries about this opportunity, please contact the Recruitment Team at 360-725-9400 or
Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format should provide their contact information via e-mail or telephone.
Employment Security Department is an equal-opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service–711.
Employment Security Department - 14 months ago