Coffee Associate - Gift Shop (SOCH)
Sisters Of Charity Hospital - Acute - Buffalo, NY

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Coffee Associate Gift Shop – (Sisters of Charity Hospital ): The Coffee Associate Gift Shop will be responsible for the daily preparation, service, and maintenance of the coffee operations. Duties include opening and/or closing the coffee kiosk within the store; register functions including sales, voids, etc.; daily cash management of register and change box; balancing and closing the drawer; maintaining inventory of products and supplies related to coffee service and in Store Manger’s absence; handling general customer sales. Also responsible for maintaining positive customer relations in support of the hospital’s mission with the goal of meeting and exceeding sales expectations.

REPORTS TO: Manager, Gift Shop and Foundation Executive Director

SUPERVISORY RESPONSIBILITIES: assists manager with supervision of gift shop volunteers

SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):

Person must be at least eighteen years of age

Education · Minimum level of education--must be currently enrolled as a high-school senior.

· High School Diploma preferred.

Experience · Entry level position

· Previous retail experience or food service in a coffee shop setting preferred

Knowledge, Skill and Ability

· Retail and/or food service experience

· Point of sale experience

· Ability to maintain positive customer relations

· Adherence to all Erie County Dept. of Health regulations related to preparation and serving of food/beverages

· Organizational skills

· Attention to detail

· Ability to multi-task

WORKING CONDITIONS:

Working with 1-3 people in a 1000 square foot retail space.

Physical Effort

ACTIVITY & STRENGTH : (MEDIUM)

Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Carry: Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Push: Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Pull: Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Overall Strength Category: Occasional 0 to 2.6 hours/day (21-50 lbs.); Frequent 2.7 to 5.3 hours/day (11-20 lbs.); Constant 5.4 to 8 hours/day (1-10 lbs.)

Dictionary Of Occupational Titles

Constant (C) 67-100% Workday

Occasional - Frequent (F) 34-66% Workday

Occasional (O) 0-33% Workday

Not Present (N)

Activity - Job Demand

Walk – Frequent

Climb Stairs – Occasional

Stoop – Frequent

Kneel – Occasional

Crouch – Occasional

Reach (immediate) – Frequent

Reach (overhead) – Occasional

Handling – Frequent

Fingering - Frequent

Sitting – Occasional

Standing – Constant

Push Cart - Frequent

Pull Cart - Frequent

Catholic Health System - 19 months ago - save job - block