Collection Professionals - Melbourne, FL
Space Coast Credit Union - Melbourne, FL

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Our Collections team is seeking professionals with collections experience, or those who have demonstrated excellent customer service while working in a call center or phone sales environment.

Our Collectors interact with members of the credit union ONLY. There are no Third Party collections . The skill sets we are looking for are the ability to listen for need, to negotiate a workable solution and to close the deal and get a payment. The main focus of the job is to make telephone contact with credit union members, communicate a sense of urgency, and negotiate arrangements to bring loans current.

The successful candidate will be well organized, enjoy communicating with individuals over the phone, have prior experience as a Collector, Customer Service Representative, or Phone Sales.

Full Benefits package offered on the 1st day of employment!

  • 1 to 3 years experience working in a call center/collections environment.

  • Ability to work in a high volume, fast-paced work environment

  • Excellent verbal and written communication skills

  • Self-motivated and goal-oriented

  • Ability to negotiate and overcome objections

  • Proficient with Microsoft Office 2003, 2007

Schedule: Standard 8am - 5pm; however, will work 2 late nights (11am-8pm) no Saturdays

Education: High School or equivalent.

Compensation Package: We offer a competitive base hourly pay, plus an opportunity to earn variable pay based on meeting individual performance goals.

Space Coast Credit Union - 22 months ago - save job - copy to clipboard
About this company
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Space Coast Credit Union (SCCU) is a member-owned cooperative with nearly 65 branches in the Sunshine State. Membership is open to all who...