Collection Specialist
PAS - Dallas - Irving, TX

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Parallon Business Performance Group at the Dallas Shared Services Center is seeking a Collections Specialist. The Collections Specialist performs account follow-up and resolution of patient receivables.
                                      DUTIES INCLUDE BUT ARE NOT LIMITED TO:
                                      • Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner
                                      • Identify coding or billing problems from EOBs and work to correct the errors in a timely manner
                                      • Identify problem accounts and escalate as appropriate
                                      • Update the patient account record to identify actions taken on the account
                                      • Work with patients and guarantors to secure payment on outstanding account balances
                                      • Sort and file correspondence
                                      • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
                                      • Other duties as assigned
                                      KNOWLEDGE, SKILLS & ABILITIES
                                      • Communication - communicates clearly and concisely, verbally and in writing
                                      • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
                                      • Interpersonal skills - able to work effectively with other employees, patients and external parties
                                      • PC skills - demonstrates proficiency in PC applications as required
                                      • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
                                      • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
                                      • High school diploma or GED required
                                      • At least one year of collections experience required
                                      • Relevant education may substitute experience requirement