Collections Specialist (Workers Comp.) - Irving, TX - PAS
PAS - Dallas - Irving, TX

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Parallon Business Performance Group at the Dallas Shared Services Center is seeking a Workers Comp. - Collections Specialist. The Collections Specialist performs account follow-up and resolution of patient receivables.

Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner

Identify coding or billing problems from EOBs and work to correct the errors in a timely manner

Identify problem accounts and escalate as appropriate

Update the patient account record to identify actions taken on the account

Work with patients and guarantors to secure payment on outstanding account balances

Sort and file correspondence

Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

Other duties as assigned



Communication - communicates clearly and concisely, verbally and in writing

Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Interpersonal skills - able to work effectively with other employees, patients and external parties

PC skills - demonstrates proficiency in PC applications as required

Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately


High school diploma or GED required


At least one year of collections experience required

Workers Comp. experience strongly desired

Relevant education may substitute experience requirement