Collector Personal Balances
Akron Children’s Hospital - Akron, OH

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Department: Healthcare Business Solutions
Schedule: Full time non exempt
Shift: Day
Hours: 8:00 a.m. - 4:30 p.m.
Job Details:
  • High School/GED
  • Position Description:

    Responsible for collection of self-pay accounts, billed for physician services. Responsible for 50 to 100 customer inquiries each business day, written and telephone. Responsible for accessing GPMS Collections Plus system to monitor personal balance collections. Acts as hospital representative for legal collection cases; may require testimony at court hearings.


    High school graduate with emphasis on business courses. Minimum of three years experience in a collection agency, medical collections department or equivalent experience required. Requires numerical aptitude and personal computer literacy. Experience with GPMS and/or Collections Plus is preferred. Requires previous experience in a collection agency, medical collection department, or equivalent. Strong communication and analytical skills required.