Commercial Sales Specialist - Outside
Bright House Networks - Saint Petersburg, FL

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To establish Business customers by identifying and qualifying prospects through telephone, cold call premise visits, targeted mailings, networking and database management. Evening and weekend engagements, trade shows computer shows and presentations to professional organizations may be required. This position supports Pinellas and Western Pasco Counties . The candidate who fills this position must be able to travel as needed through all assigned territories.

This position has no supervisory responsibilities, however it will need to effectively manage and maintain accounts through personal contact and relationship management. Responsible for all tracking, developing and maintaining a contact database on all initial and on-going customer contacts daily.
It interfaces with the general public and all aspects of the organization. It reports directly to the Sales Supervisor, while under the direction of the Sales Manager.

Required Skills

MAJOR DUTIES – Include, but not limited to:
Identify and qualify prospective business customers by telephone, cold call premise visits, targeted mailings and networking

Check new customer availability prior to creating orders for new services

Travel and visit customer sites as required before and after the sale

Complete necessary proposals, present, negotiate and close new sales utilizing consultative sales approach

Prepare and present accurate and present legal agreements and closing documentation to all customers during closing appointments of a sales order and obtain customer’s signature as required

Team with technical, engineering, customer service, and related support staff to ensure end-to-end customer sales and satisfaction

Achieve and exceed established monthly sales quotas

Develop, implement, and manage up-sell opportunities within the Account Executive's accounts for new products and services

Complete renewal orders for customers and any additional services or products

Responsible for all tracking, developing and maintain a contact database on all initial and on-going customer contacts on a daily basis

Inform existing customers of new products/service availability based on ongoing knowledge of account requirements

Understand and adapt to constantly changing products in a perpetually changing industry.

Comply and enforce all polices/ procedures/ standards

Recognizes, practices, and enforces safety rules and procedures

May be required to work various hours as business needs arise

Must be able to travel as needed through all assigned territories

Continue to train and develop knowledge of new technologies and selling points, including enhancing expertise in data and voice

Other duties as required

Required Experience

BA/BS or AA degree, or equivalent, coupled with relative work experience

3+ years business sales experience, minimum of 1 year background in telecom, internet services, computer networking or cable a plus.

Knowledge of: Microsoft Windows95, 98, 2000, XP, NT & Macintosh OS PC & Mac hardware configuration Modem configuration & installation PC & Mac software installation TCP/IP, DNS, NNTP, POP3, SMTP Internet Browsers (Explorer, Netscape) Internet mail & news readers Networking environments (LAN, WAN, etc.)

Ethernet hubs Third party Internet programs (IRC, NetMeeting, etc.) HTML RF & Network Cabling and installation

Valid Froida Drivers License in good standing

Special Skills/ Knowledge/ Abilities: (experience with, but not limited to)

Ability to manage multiple contacts and accounts

Excellent Driving record and ability to drive


Excellent communication, written, presentation, qualifying, closing, and negotiation skills

Strong interpersonal skills

Excellent Customer Service skills

Ability to work in a team environment

Initiative, Analytical, Awareness of industry dynamics

Physical Demands - able to sit, stand and drive for extended periods of time. Reading and typing on computer keyboard This position works both indoors and outdoors year round. There are long periods of sitting, tanding, driving, using a telephone, typing and reading on the computer. May lift and carry up to 20 pounds.

About this company
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Bright House Networks is a leading provider of entertainment and information services serving approximately one million customers in the...