To establish Business customers by identifying and qualifying prospects through telephone, cold call premise visits, targeted mailings, networking and database management. Evening and weekend engagements, trade shows computer shows and presentations to professional organizations may be required. This position supports Pinellas and Western Pasco Counties . The candidate who fills this position must be able to travel as needed through all assigned territories.
This position has no supervisory responsibilities, however it will need to effectively manage and maintain accounts through personal contact and relationship management. Responsible for all tracking, developing and maintaining a contact database on all initial and on-going customer contacts daily.
It interfaces with the general public and all aspects of the organization. It reports directly to the Sales Supervisor, while under the direction of the Sales Manager.
MAJOR DUTIES – Include, but not limited to:
Identify and qualify prospective business customers by telephone, cold call premise visits, targeted mailings and networking
Check new customer availability prior to creating orders for new services
Travel and visit customer sites as required before and after the sale
Complete necessary proposals, present, negotiate and close new sales utilizing consultative sales approach
Prepare and present accurate and present legal agreements and closing documentation to all customers during closing appointments of a sales order and obtain customer’s signature as required
Team with technical, engineering, customer service, and related support staff to ensure end-to-end customer sales and satisfaction
Achieve and exceed established monthly sales quotas
Develop, implement, and manage up-sell opportunities within the Account Executive's accounts for new products and services
Complete renewal orders for customers and any additional services or products
Responsible for all tracking, developing and maintain a contact database on all initial and on-going customer contacts on a daily basis
Inform existing customers of new products/service availability based on ongoing knowledge of account requirements
Understand and adapt to constantly changing products in a perpetually changing industry.
Comply and enforce all polices/ procedures/ standards
Recognizes, practices, and enforces safety rules and procedures
May be required to work various hours as business needs arise
Must be able to travel as needed through all assigned territories
Continue to train and develop knowledge of new technologies and selling points, including enhancing expertise in data and voice
Other duties as required
BA/BS or AA degree, or equivalent, coupled with relative work experience
3+ years business sales experience, minimum of 1 year background in telecom, internet services, computer networking or cable a plus.
Knowledge of: Microsoft Windows95, 98, 2000, XP, NT & Macintosh OS PC & Mac hardware configuration Modem configuration & installation PC & Mac software installation TCP/IP, DNS, NNTP, POP3, SMTP Internet Browsers (Explorer, Netscape) Internet mail & news readers Networking environments (LAN, WAN, etc.)
Ethernet hubs Third party Internet programs (IRC, NetMeeting, etc.) HTML RF & Network Cabling and installation
Valid Froida Drivers License in good standing
Special Skills/ Knowledge/ Abilities: (experience with, but not limited to)
Ability to manage multiple contacts and accounts
Excellent Driving record and ability to drive
Excellent communication, written, presentation, qualifying, closing, and negotiation skills
Strong interpersonal skills
Excellent Customer Service skills
Ability to work in a team environment
Initiative, Analytical, Awareness of industry dynamics
Physical Demands - able to sit, stand and drive for extended periods of time. Reading and typing on computer keyboard This position works both indoors and outdoors year round. There are long periods of sitting, tanding, driving, using a telephone, typing and reading on the computer. May lift and carry up to 20 pounds.
Bright House Networks is a leading provider of entertainment and information services serving approximately one million customers in the...