Communications Center Operator (Telecommunicator)-Temporary Solutions
North Carolina Office of State Personnel - Carteret County, NC

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This is a temporary position. There are no retirement, leave, health, or any other type of benefits offered with this position. Visit www.nctemporarysolutions.com for employment information.

This position will be assigned to the Division of Marine Fisheries. Position will provide communications support to Marine Patrol Enforcement Officers and other division employees. The Telecommunicator monitors and operates all communications equipment as well as serving as a call in center for current rules and regulations; monitors a vhf radio and dispatch Marine Patrol Officers using the viper radio system; use the (DCI) computer system as well as the FIN system to look up license information. This position will work 20-40 hours per week and must be able to work 8-12 hour shifts including nights, weekends and holidays. The Telecommunicator will also back up the receptionist in receiving and directing incoming calls on a multi-line switchboard.

Knowledge, Skills and Abilities / Competencies:

General knowledge of office or work unit procedures, methods and practices.
Ability to learn and apply a variety of guidelines applicable to the work process.
Ability to use a variety of office equipment.
Ability to work with people with courtesy and tact in performing public contact duties.
Ability to operate communications radios/equipment.
DCI certification preferred.

Minimum Education and Experience Requirements:

Graduation from high school and sufficient experience to demonstrate an ability to work efficiently under pressure situations, ability to multi-task and proficient in typing/computer. Prefer Division of Criminal Information (DCI) certification.

Supplemental and Contact Information:

Temporary Solutions
620 N. West Street
Raleigh, NC 27603

North Carolina Office of State Human Resources - 12 months ago - save job - block