Community Service Officer - CSO
City of Appleton, WI - Appleton, WI

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This is an entry level civilian position responsible for assisting other staff in the performance of para professional tasks in the Police Department. Work involves directing traffic, writing reports, conducting security checks on parks/City buildings, and impounding stray animals. Work is performed under the regular supervision of the on duty supervisor or Police Officer

Examples of Duties:

• Issues warning notices and citations for animal, bicycle or other local ordinance violations.
• Patrols parks to insure buildings are secured and parks are vacated at closing time.
• Directs traffic and assists with crowd control at accidents, fire scenes, parades, disaster scenes and other times under the direction of a Police Officer.
• Picks up and impounds unattended, stray, sick or improperly cared for animals and takes enforcement actions.
• Assists stranded/stalled motorists.
• Responds to and makes reports on incidents that do not need immediate investigation or follow up.
• Facilitates the exchange of information between parties at non-reportable parking lot accidents.
• Takes initial reports of graffiti including photographing, documenting and ensuring necessary follow-up.
• Maintains regular punctual and predictable attendance, works overtime and extra hours as required.

Typical Qualifications:

Requires some experience in dealing with the public. Graduation from an accredited high school as well as being currently enrolled in a post high school institution with a minimum course load of 9 credits and a minimum of 1 year of schooling remaining. This position also requires the following knowledge, skills and abilities:
• Knowledge of Defensive Driving techniques.
• Knowledge of the precautions necessary to work safely in and around vehicular traffic.
• Ability to read and understand street maps and directions.
• Ability to understand and carry out oral and/or written instructions.
• Ability to maintain effective relationships with other employees and the public and to deal with the public in a courteous and tactful manner.
• Ability to gather information and complete reports.
• Knowledge of Defensive Driving techniques. Ability to drive a motor vehicle; possess and maintain a valid Wisconsin driver's license.

Supplemental Information:

Requirements will include physical fitness testing, written testing, panel and chief interviews.