The Processing Support Assistant works with the Process Management team to implement production schedule controls and business process solutions in support of Admissions, Financial Aid and Student Employment. Utilizes PeopleSoft, ImageNow, as well as federal and state computer systems to support student recruitment, admissions and financial aid application processing and awarding. Participates in planning and testing of complex business systems and processes that utilize data from multiple sources including the College Board and the U.S. Department of Education. Assists in running of processes such as admissions prospect and application loads. PeopleSoft and ImageNow document tracking, award packaging, decision notification, loan processing as well as reporting and research.
Formal training beyond a HS diploma of 1-2 years, 2 years of college coursework, or Associate's degree or equivalent; more than 2 years, but less than 4 years or equivalent in a complex office environment. Must be able to work in a detail-oriented organization and have the ability to adapt to change. Must have strong analytical and organizational skills, be detail-oriented, and have demonstrated the ability to work with confidential information, which is highly sensitive and personal in nature. Must be able to multi-task in a high-pressure environment and be able to work independently while supporting the efforts of the processing team and the office overall. Must be able to work very confidently with desktop applications, databases, and networked information systems. Must be able to easily adapt to new software applications and systems.
: Associate's degree with a minimum of two years of programming or business analysis in professional environment. Must have excellent working knowledge of MS Office Suite including Excel and Access. Experience with FTP and WebDAV desirable. Knowledge of Admissions and Financial Aid systems and experience using PeopleSoft and ImageNow. Strong working familiarity with Student Data Mart, Hyperion/Brio, and PS Query.
Background check may be required
No relocation assistance is provided for this position. Visa sponsorship is not available for this position.
Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. Located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the new Cornell NYC Tech campus to be built on Roosevelt Island in the heart of New York City.
Diversity and inclusion have been and continue to be a part of our heritage. Cornell University is a recognized EEO/AA employer and educator.