This company was formed to help businesses grow and prosper and develop more meaningful relationships within their local communities. Our culture is fun, focused and results-oriented. Our people are creative, intelligent and exceptionally resourceful.
What makes working with our Company rewarding is the inclusive process we use to fully understand our clients and their business challenges. In the end, it's about helping clients to clarify their vision, support it with a clear strategy and successfully execute their plan.
How We Get Results
We bring decades of business experience to your project.
We have intellectual curiosity, a research mentality and a bottom line focus.
We share insights, solicit ideas and stay on the cutting edge through ongoing education and strong connections with other business leaders.
We share your passion for your business.
This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Administrative experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred.
Proven customer service experience and/or training.
Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
Ability to understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
Ability to read and comprehend simple, healthcare terminology.
Effective verbal and written communication skills.
Effective organizational skills a must.
Ability to use fax, copier, microfilm machine, and multiline phone system and other required work tools Ability to learn new equipment and required processes in a fast paced environment.
Ability to work professionally, effectively, and efficiently in a team environment with customers, management and co-workers.
Must be able to multi-task effectively.
Must be at least 18 years of age or older
High School Diploma (GED) required
Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
What We Believe
We stand behind our commitments. If you are not completely satisfied with our business consulting services at any time, we will refund the remaining portion of your investment.
- You came to us because you have unique business challenges or opportunities.
- You have retained us because you value our participation in your process to address these issues.
- We have unique strengths and resources to help you achieve your goals and objectives.
- We can help you take your company from where it is today to what it can be tomorrow.
- We can all enjoy the journey.