Computer Operator (Night Shift)
CN-tec 2 reviews - Phoenix, AZ

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CN-tec is a leading provider of strategic staffing and Information Technology consulting firm for premier organizations. We are currently hiring for the following opportunity
Swing shift - Computer Operator Monday thru Friday from 8pm to 4am. IS Operations Specialist This position's primary responsibility is to provide first level support of PetSmart's batch and interactive data processing environments. Additional support functions of this role include distributed tape librarian and backup validation, data center facilities monitoring and escort, conference bridge line facilitation and operational status report compilation and distribution. Individuals in this role work in a 24 X 7 X 365 computing and support environment and will be required to work a dedicated shift during non-business hours. Education andor Experience A minimum of an Associates Degree in Computer Science andor one to two years experience performing in an Operations andor Help Desk function preferably in a retail environment. Desired Skills and Abilities Experience with CA-Autosys Scheduling Application (r11 Preferred) .SAP Basis Operations .Trouble TicketingService Management applications (Remedy, Service Now Preferred) .Tape Librarian support applications (Iron Mountain toolsexperience preferred) . Microsoft Windows XP .Microsoft Office 200020032007 .Microsoft Outlook 200020032007, Outlook Web Access (OWA), and MS Exchange client .Strong oral and written communication skills. .Call facilitation .Strong customer service focus .Attention to detail CA-Autosys, Tape Librarian support applications, Trouble Ticketing/Service Management applications

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2 reviews