NOC Analyst working in a 24/7/365 day operations center in support of the Health and Human Services(HHS) Information Technology Infrastructure Operations (ITIO )organization. The NOC Analyst will monitor the network and system devices utilizing network management tools and perform corrective actions to bring failed devices back to service. The NOC Analyst will interface with other support organizations and report on failures in a timely manner and within SLA timelines. Strong networking management, configuration, and analysis skills required, with primary focus on Cisco switches and routers.
An undergraduate degree (BA/BS) from an accredited university in Computer Science, Information Technology or related field, or equivalent work experience.
Two ( 2) – Four (4) years of professional experience.
Experience with Network monitoring processes and procedures in an Enterprise Cisco/Microsoft based Infrastructure.
Experience utilizing Network Management tools such as Zenoss and Orion Solarwinds.
Must have experience with Cisco Switches, Routers, and a strong understanding of LAN/WAN technologies and strong troubleshooting skills in the management of network devices.
Must be able and available to work flexible hours in a 24/7/365 day Network Operations Center.
Technical certifications and/or completion of technical courses a plus.
Must have a sense of urgency and be able to work well under pressure during system restoration activities.
Expert troubleshooting skills in an Enterprise Network Environment.
CCNP level work experience in an Enterprise Cisco based network environment.
Knowledge of the HHS Infrastructure Environment is a plus.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Allied Technology Group provides a full range of complex, innovative engineering and information management solutions to U.S. Government clients including the Departments of Defense, State, Homeland Security and various civilian Departments and Agencies. For the past 25 years, we have exceeded corporate and client expectations by focusing on each client’s absolute satisfaction.
Allied Technology Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, or any other characteristic protected by federal, state or local law.
Allied Technology offers the following benefits to our employees:
Health Care Benefits
Dental Care Benefits
Life Insurance & Accidental Death & Dismemberment coverage
Paid Sick Leave
Long & Short Term Disability
401(k) Retirement Savings Program
Education & Training Assistance
Professional Association Dues