Make the Connection > Join Amdocs! Our customers are among the largest, most innovative communications companies in the world. As the market leader in customer experience systems innovation, we are always seeking top talent. Our passion for innovation, growth and providing an unmatched customer experience is sparked and sustained by hiring great people. With over 19,000 employees in more than 50 countries, we reward our employees with competitive compensation, excellent benefits, an attractive retirement plan and multiple avenues for professional and personal growth.
We look for people who are comfortable in a global, multi-cultural environment and regard change as positive aspect of their job. In addition to assessing the skills required for the specific role you have applied for, the interview process will also include opportunities for you to showcase your experience in areas such as: communications, business planning, collaboration, driving innovation, process management, client interaction and more. Grow your future with us! We are excited to talk with you about this opportunity and will contact you personally if you meet the requirements outlined for this role. Thank you and we look forward to reviewing your application.
The role of the Consultant - Business Analyst/Project Manager include:
Engages and captures the needs of a diverse group of Stakeholders that represent both the Business and IT.
Transforms the business needs into Business Requirements.
Transforms business requirements into system requirements
Uses various requirements elicitation techniques (brainstorm, use case, interviews, etc.)
Tracks Requirements traceability from business to system requirement.
Manages changes to base lined requirements throughout the project lifecycle.
Excellent communication skills-both written and verbal
Excellent Facilitation skills
An expert in identifying and understanding problems and opportunities. This includes the ability to articulate the needs that are associated with the key problem to be solved or opportunity to be realized
Knowledgeable in the business and technology domains.
Able to collaborate effectively with all types of stakeholders.
Candidates with previous business analyst experience (2-4 years) preferred.
B.S. Computer Sciences, Project Management, or Technical Domains
Must be willing to travel between up to 100%.
Data warehousing experience a plus
Project Management Experience a plus
PMP Certification (Optional)
Previous AT&T, ITUP Methodology Experience (Optional)
Wireline or Mobility business experience a plus
All Amdocs roles require strong verbal and written communications skills, position-appropriate mentoring/leadership abilities, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities, and a deep customer service orientation, both internally and externally.
Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software and...