Boulder County's Department of Housing and Human Services is accepting applications for a Content Manager (Senior Business Analyst) position. As a member of the Business Operations and System Support Division within the Department of Housing and Human Services, the DHHS Content Manager will play a key leadership role in defining and implementing content management tools and practices for the department. This individual will serve as the project lead on planned upgrades to existing SharePoint and FileNet platforms. The position will be responsible for ensuring that information storage and sharing practices comply with policies around the protection of confidential information. The position will also oversee the document scanning operations for the department.
Examples of Duties:
•Project Manager for implementation of SharePoint 2013 upgrade and FileNet Case Management project for DHHS.
•Will work to outline policies and protocols around information sharing, privacy and document retention.
•Supervises team of Administrative Technicians and Lead Technicians responsible for scanning and indexing content into FileNet.
•Will oversee the project to scan content of the Family and Children's Division's files into FileNet.
•Will see to the increased utilization of SharePoint as a tool for internal project and team collaboration.
•Will prepare the department to move towards paperless operations in preparation for the move to new facilities in Longmont.
•Will work to increase the mobility of the DHHS workforce through the implementation of mobile information sharing and content technologies.
•Other duties as assigned.
Bachelor's Degree in Information Services, Computer Science Information Services or closely related field.
Four (4) years of experience as a project manager or business analyst.
Additional higher related education may count toward required experience.
Familiarity with information secirity and privacy polic such as HIPPA and experience with content management systems, SharePoint and FileNet preferred.
Knowledge, Skills and Abilities
Considerable knowledge in methods, procedures and practices of systems analysis. Thorough knowledge, understanding, and effective utilization of job related information, technical skills and procedures. Ability to conduct metric, demographic and statistical studies, and to develop appropriate recommendations integral to business case analysis. Ability to troubleshoot a variety of problems. Ability to work well with other employees, the public, and personnel in other departments or agencies and demonstrate the ability to interact with others that results in cooperation, mutual respect and common benefit.
Job offer is contingent on passing a criminal background check.
Veterans are encouraged to apply for Boulder County jobs that match their education and/or experience.
Primarily sedentary physical work requiring ability to lift a maximum of 40 pounds; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate computer keyboard and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and members of the public.
From "Dictionary of Occupational Titles", U.S. Dept of Labor:
Occasionally: activity or condition exists up to 1/3 of the time.
Frequently: activity or condition exists from 1/3 to 2/3 of the time.
Constantly: activity or condition exists 2/3 or more of the time.