Convention Services Manager - Radisson Blu Mall of America
Carlson Rezidor Hotel Group - Bloomington, MN

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The Radisson Hotel Salt Lake City is a full-service hotel that is conveniently located in the heart of downtown and features 381 guest rooms and over 16,000 sq feet of meeting space. This dynamic property is currently recruiting a Convention Services Manager to provide service to in-house groups from event start to finish.
A successful Convention Services Manager will establish relationships with clients and provide 100% guest satisfaction to ensure repeat business. Responds to client inquiries in a timely manner. Anticipates client needs, critically evaluates client requests and determines an appropriate course of action to ensure needs are met. Generates Banquet Event Orders and provides thorough communication among various departments within the hotel to ensure proper execution of the event. Follows-up with clients after events to determine level of satisfaction as well as areas for improvement. Develops action plans to correct service failures for future business.

The position requires a meticulous individual with a high level of attention to detail.

Excellent written and verbal communication skills are required.

2 years experience in the hospitality industry, preferrably in a Sales or Convention Services role , a plus!

Minimum 2-year college degree, preferred.

Carlson Rezidor Hotel Group - 22 months ago - save job
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