Paralegal (Contract)
(mt) Media Temple - Culver City, CA

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Work Activities:
Acts as first point of contact for all court orders originating from customers and third parties involving customer accounts

Assists with company litigation relating to customer accounts

Terminates customer relationships that break Acceptable Use Policy (AUP) and/or Terms of Service (TOS)

Reviews reported violations of AUP and/or TOS for validation

Escalates supervisor-level customer-facing issues to mitigate legal liability and escalates them to internal Counsel if needed

Transfers custody of account assets for customers

Resolves legal-related concerns of customers

Reviews internal and external copyright and trademark infringement complaints as company designated DMCA compliance officer

Drafts internal and external legal forms

Tracks personal bankruptcies on customer accounts

Assists various departments with legal matters as needed

Job Competencies:
Knowledge of trademark law, copyright law, and DMCA

Ability to navigate a server

Makes timely, informed decisions that take into account the facts, goals, constraints, and risks

Diligently attends to details

Resolves difficult or complex issues

Manages own time, priorities, and resources to achieve goals

Ability to communicate effectively in writing

Conveys ideas clearly to others when speaking

Adapts to changing company needs and conditions

Maintains customer satisfaction

Ability to work independently

Maintains professionalism when interacting with others

Maintains composure in highly stressful or adverse situations

Minimum Requirements:
Bachelor’s Degree or Paralegal Certificate from an ABA-approved Program

Minimum of two years of work experience as a Legal Assistant or Paralegal within a Legal, Entertainment, or Technology industry

Preferred Requirements:
Understanding of company terms of service

In-depth understanding of web hosting

Understanding of law and liability

Knowledge of corporate and probate law

Job Context:
The Paralegal spends the majority of time executing clerical work related to the legal department. The workday is spent in a climate-controlled office with 20-25 co-workers. Physical demands are minimal and sitting is required for most of the day. The Paralegal must be able to lift a minimum of 30 pounds. Work hours are Monday-Friday from 9:00am to 6:00pm with an unpaid hour for lunch. Overtime occasionally occurs in this role. Psychological stress is usually low but becomes moderate when dealing with time restrictions for projects.

Tools & Equipment Used:
Macintosh Operating System

Scanner

Copier

Shredder

(mt) Media Temple - 9 months ago - save job - - block
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