Corporate Security Services Technician - RT
Valero - San Antonio, TX

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The individual in this position will provide support to retail stores, areas and zones by monitoring state-of-the-art audio and digital security alarm systems.
Responsibilities include but are not limited to:
  • Evaluate alarm signal incidents and dispatch Emergency Services personnel as required.
  • Perform intervention via interactive audio and communications links to facilitate alarm assessment, response, and notification procedures.
  • Provide point-of-contact service for store, area, zone, and regional operations managers for voice-mail systems support data.
  • Prepare and distribute internet-based reports of daily, weekly, and monthly alarm activity to senior retail management.
  • Coordinating daily with Loss Prevention, Division, District, Area and Store Managers on issues impacting security systems.
  • Assist loss prevention and corporate security in defining specific alarm data, archiving critical data, and performing search requests for information to assist in investigations or litigation.
  • Coordinate communications systems provider and maintenance support services for routine and emergency response to and repair of malfunctioning alarm systems and components.
  • Maintain and update personnel contact information for emergency notification matrices.
  • Answer telephone calls, e-mail, and fax messages concerning alarm operability, equipment issues, and personnel contact changes.
  • Adhere to specific alarm monitoring and monitoring facility regulatory requirements and guidance as outlined by the Texas Commission on Private Security and Underwriter’s Laboratories.

Qualifications
  • Three years of security related experience.
  • Knowledge of alarm systems and components preferred.
  • Ability to type 40 wpm.
  • Excellent telephone and communicative skills.
  • Proficient PC skills in Word, Excel, Outlook.
  • Meet all requirements for licensing by the State commission.

CST Brands is an Equal Opportunity Employer

Position level and salary will BE commensurate with experience.

About this company
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About Valero Valero Energy Corporation is a Fortune 500 company based in San Antonio, Texas, and through its subsidiaries is the world's...