Corporate Trainer - Employee Development & Customer Service
Houston Community College - Houston, TX

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Internal Posting Only

Open to all Internal and External applicants

Job Title
(Job Title as shown on the Job Description)

Corporate Trainer - Employee Development & Customer Service

Job Code
(The job code is listed on the Job Description)

CTDEV1

Position Number
(Position Number to be filled in by Budget Position Control or HR)

Position Number
(Position Number to be filled in by Budget Position Control or HR)

Job Type

Part-Time

Restricted Funding (Contingent upon continuation of funding)

N/A

Job Category

Adjunct (Part-Time) Faculty

Faculty Contract Length (i.e. number of paid working months for position)

Other

College

System

Department Name

System: Contract Continuing Educ; CED

Location

Job Open Date

07-01-2011

Job Close Date

Salary Plan

Part-Time

Salary Grade

Starting Salary Range

Salary commensurate with education and experience

FLSA Status

Work Hours

To be determined by the program manager

Job Summary

Provide soft skills training to corporate clients on an on-call basis, particularly in the areas of employee development, customer service, and other human resource issues. Deliver training based on client's needs and objectives.

Reports To
(Title of individual)

Program Manager

Responsibilities

Provide training and/or consulting to corporate clients as needed.

Assess training needs for clients in conjunction with Corporate College staff.

Customize training content and format to fit client's objectives.

Provide instruction to clients in the areas of soft skills, such as employee development, customer service and other human resource issues, etc.

Deliver training in various classroom formats, using relevant training materials such as texts, handouts, class exercises or assessment tools.

Continue to update and revise course content and teaching methodology in order to maintain currency and relevance.

Maintain familiarity with current texts, materials, teaching aids and techniques relative to courses within the discipline and recommend their adoption when appropriate.

Actively seek ways to improve instruction.

Attend scheduled meetings with client and Corporate College as requested including Adjunct Faculty Orientation.

Maintain accurate records, including class schedules, student rosters, 3-day attendance and grade rosters. Strict observance of these procedures is required for on-going consideration for other training assignments.

Other duties may be asigned.

Supervisory Responsibilities

Budgeting Authority

No Response

Travel Required

Education Requirements

Bachelor's degree in Business Administration, Human Resources, Education, Marketing, Communications, Psychology or related field from a regionally accredited institution, indicating academic preparation in related field required.

Level 1 - Licenses and certificates related to specific disciplines preferred.

Level 2 - One (1) to two (2) licenses and certificates related to specific disciplines preferred.

Level 3 -Three (3) or more licenses and certificates related to specific disciplines preferred.

Photocopy of college transcript showing degree conferred must be submitted with application for consideration. OFFICIAL TRANSCRIPT IS REQUIRED AT TIME OF EMPLOYMENT.
Copies of all relevant transcripts must be submitted with your application for consideration. Transcript copies may be submitted in one of three ways: (1) by mail (2) by fax or (3) by electronic attachment to your online application. Electronically scanning transcripts and attaching them as a "pdf" document to your application ensures that the transcript becomes a part of your online account and is readily available for attachment to subsequent applications throughout HCCS.
A Transcript Transmittal Coversheet must accompany all faxed or mailed transcripts. A link to this form is located on the home page blue menu to the right of these instructions. HR Employment Services Fax # is (713) 718-8641.

Certification Requirements

Experience Requirements

Level 1 - Three to five (3-5) years of demonstrated, subject-related industry/technical experience required. Industry training, community college or university teaching experience is highly desired. Up to three (3) years experience working in HCC, conducting corporate training preferred.

Level 2 - Six to eight (6-8) years of demonstrated, subject-related industry/technical experience required. Industry training, community college or university teaching experience is highly desired. Four to six (4-6) years experience working in HCC, conducting corporate training preferred.

Level 3 - Nine (9) or more years of demonstrated, subject-related industry/technical experience required. Industry training, community college or university teaching experience is highly desired. Seven (7) or more years experience working in HCC, conducting corporate training preferred.

NOTE: Part-time experience will be counted as half of full-time experience; for example, two (2) years of part-time experience will equal one (1) year of full-time experience.

Knowledge, Skills and Abilities

Knowledge and experience in the discipline of management, human resources, curriculum development, etc. with the ability to encourage clients to use critical thinking and problem solving skills.

Must have excellent presentation and interpersonal skills with demonstrated proficiency in both oral and written communication.

Must be comfortable training in a corporate environment with the ability to interact professionally with corporate clients.

Must be able to customize training content and format to fit client's objectives.

Must be able to produce professional quality handouts and presentations.

Knowledge of learning theory-motivational, perceptual, and emotional forces present in the learning process and the conditions which affect individual learning and change.

Knowledge of theories of leadership-alternative techniques and styles for guiding, motivation, and directing individuals under various situational conditions to achieve effective performance.

Knowledge of current developments in related fields of specialization with the ability to keep up-to-date on changes in policies and procedures to maintain current working knowledge.

Ability to contribute and present innovative ideas for new curricula and programs that combine traditional schedules with new demands from industry schedules.

Ability to demonstrate consideration of others.

Ability to speak, read and write the English language effectively.

Ability to clearly and effectively present ideas in discussion and oral presentations.

Ability to meet deadlines for reports and other required paper work.

Ability to perform all the essential functions of this job

Computer Skills Requirements

Ability to use current technology.

Physical Ability Requirements

Security Sensitive Position

Special Instructions for Applying

To be considered, copies of all relevant transcripts showing that your degree was conferred, must be submitted with your application. Transcript copies may be submitted in one of three ways: (1) by mail (2) by fax or (3) by electronic attachment to your online application. Electronically scanning transcripts and attaching them as a "pdf" documents to your application, ensures that the transcript becomes a part of your online account and is readily available for attachment to subsequent applications throughout HCCS.

Additional Credentialing Process Requirements

Acceptable Evaluation Agencies of international transcripts for US equivalence are listed as follows:

Evaluators in Texas

Foreign Credential Services, Inc., Austin, TX
512-459-8428 phone
http://www.fcsa.biz/

Global Credential Evaluators, College Station, TX
979-690-8912 phone
http://www.gcevaluators.com

International Academic Credential Evaluators, Denton, TX
940-383-7498 phone
http://www.iacei.net

SDR Educational Consultants, Houston, TX
713-460-5344 phone
http://sdr.netfirms.com

SpanTran Educational Services, Inc., Houston, TX
713-266-8805 phone
http://www.spantran-edu.org

Evaluators Out of State

Career Consulting International, Sunrise, FL
800-771-4723 phone
http://www.thedegreepeople.com

Center for Applied Research Evaluation & Education,Anaheim, CA
714-237-9272 phone
http://www.iescaree.com

Education Evaluators International, Providence, RI
401-521-5340 phone
http://www.educei.com

Education International, Wellesley, MA
781-235-7425 phone
http://www.educationinternational.org

Educational Credential Evaluators, Milwaukee, WI
414-289-3400 phone
http://www.ece.org

International Education Research Foundation, Inc., Culver City, CA
310-258-9451 phone
http://www.ierf.org

Josef Silny & Associates, Inc., Miami, FL
305-273-1616 phone
http://www.jsilny.com

World Education Services, Chicago, New York, Miami
800-937-3895 or 305-358-6688 phone
http://www.wes.org
south@wes.org

Evaluations from other agencies may be approved on a case-by-case basis. Contact the Transfer Office (713-718-8535) .

Supplemental Documentation Required

Preferences

Level 1 - Licenses and certificates related to specific disciplines preferred.

Level 2 - One (1) to two (2) licenses and certificates related to specific disciplines preferred.

Level 3 -Three (3) or more licenses and certificates related to specific disciplines preferred.

Quicklink

www.hccsjobs.com/applicants/Central?quickFind=181487

Criminal History Background Check Notification
In accordance with HCC policies and procedures, effective September 1, 2005 all new hires (FT/PT) will be required to undergo a pre-employment Criminal History Background Check which may include verification of employment history of any and all personnel files, education/training records, character references; criminal arrests and conviction records; criminal and civil court records; birth records, citizenship records; vehicle registration records; and any other public records. A pre-employment Drug Test and/or Alcohol Test may also be required if the position has been designated a safety-sensitive position or as otherwise required by state and/or federal law.

Houston Community College - 17 months ago - save job - block
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About this company
99 reviews
The Houston Community College System (HCC) has an open admission policy and offers associate degrees, ongoing education, workforce training,...